Pranita Nikam

Engineered a no-code AI performance engine in Claude, automating scorecards and driving KPI-led productivity. Led LMS vendor evaluation and selection, reducing new joiner onboarding effort by 75%. Architected and institutionalized an enterprise-wide Rewards & Recognition governance model across 5 functions.

Formulated frigate export strategy for a Japanese client and outlined a $10Bn transformation strategy for an OEM. Advised customer acquisition and digital marketing strategies, identified $20M investment opportunities, and led change strategy for digital tools. Managed cross-functional teams delivering 15+ projects with 95% budget adherence and built KPI dashboards for a $50M portfolio.

Owned chatbot performance across 15 platforms resolving 3.6M+ queries monthly with a 97% answer rate. Conceived 8 conversational banking services and launched voice banking services. Achieved ₹48Mn cost savings and revamped customer care operating model. Managed delivery of an industry-first banking app for MSME customers.

Estimated market potential by evaluating product aspects and outreach with 75+ firms and institutes. Conducted focused group interviews with 50+ customers and initiated online outreach for the blind.

Improved throughput worth ₹27.5 Mn by debottlenecking production issues for 15 product lines. Identified key product categories driving 80% of low demand forecast to enhance inventory accuracy.

Created a visual sales dashboard in Tableau for 15 KPIs across 5 attributes. Designed a digital sales force training platform for 450+ users and conceptualized an E-ordering platform.

MBA from IIM Lucknow.

MiM in Luxury Brand Management from Excelia Business School, France.

B. Tech. in Aerospace Engineering from IIT Bombay.