Open to opportunities

Praise Momoh

@praisemomoh

I am a virtual assistant boosting productivity through tech-driven administrative support and exceptional client service.

Nigeria

Message

What I'm looking for

I seek remote or hybrid virtual assistant roles where I can apply AI tools and CRM expertise to streamline operations, support executives, and drive measurable productivity gains in a collaborative, growth-oriented team.

I am a results-driven with years of experience delivering administrative and customer-support solutions that increase productivity and retention. I have improved productivity by 30%, achieved 95% client satisfaction, and maintained a 90% client retention rate through tech integration and process design.

I specialize in email and calendar management, document systems, CRM (HubSpot), AI productivity tools (Canva AI, ChatGPT, Gamma AI), and remote collaboration platforms like Slack and Zoom. I build knowledge bases, automate data entry to save time, coordinate travel and design persuasive AI-driven slides that reduce support tickets and improve response consistency.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant & Customer Service

Current

Afriment Global

Jul 2025 - Present (1 month)

Provided customer and technical support to 20+ clients, achieving a 95% first-call resolution rate and 95% client satisfaction while implementing tools that increased productivity by 30% and reduced support tickets by 30%. Designed AI-driven slides and email templates that boosted engagement and investor-style interest by 45% and coordinated travel to reduce costs by 20%.

Customer Support Technical Support Google Workspace AI Tools (ChatGPT Travel Coordination

Virtual Assistant

Express Tech Academy

Jun 2025 - Jul 2025 (1 month)

Managed email accounts and calendars for executives and teams, increasing email productivity by 25% and reducing meeting conflicts by 20%. Implemented process automations that reduced data entry time by 40%.