College Ejiroghene

I am a detail-oriented and reliable administrative professional with experience supporting clients and coordinating teams to ensure smooth communication and accurate task completion.

In my recent Customer Service role I acted as a key support point for high-priority client orders, ensuring specifications were met and achieving 100% client satisfaction on an order exceeding 2,000 units. I monitored fulfillment workflows, identified and resolved discrepancies, and collaborated with sales and logistics to keep deliveries on track.

I am proficient with Microsoft 365, Google Workspace, Excel (formulas, formatting, pivot tables), Google Sheets, and collaboration tools like Zoom, Slack, Trello, and Asana, and I type 65+ WPM. I manage calendars, emails, data entry, and project tracking with accuracy and discretion.

I hold an LLB and have completed certifications in Customer Service Consulting and Virtual Assistance; I am seeking a Virtual Assistant or Customer Service role where dependable support, organization, and clear communication deliver measurable value to clients and teams.