PRPragya Rao
@pragyarao
Dedicated Bench Sales Recruiter with a strong technical background.
IndiaWhat I'm looking for
I am a motivated Bench Sales Recruiter with a solid foundation in the information technology industry. My experience spans various roles, including my current position as an HR Application Specialist at Infraveo Technologies, where I leverage AI tools to generate leads and maintain databases. I excel in connecting with international clients and utilizing job portals to enhance recruitment efforts.
Previously, I worked as a Bench Sales Marketer at IQ Hector, where I honed my skills in US Bench Sales Marketing. I successfully sourced and identified requirements from vendors, ensuring a quick turnaround for placing consultants. My ability to maintain strong relationships with clients and vendors has been key to my success in this field.
With a Bachelor’s degree in Business Administration and a Post Graduation Diploma in Computer Applications, I possess excellent technical skills, particularly in Microsoft Suite. I am committed to achieving organizational goals and continuously improving my professional capabilities.
Experience
Work history, roles, and key accomplishments
HR Application Specialist
Infraveo Technologies Pvt. Ltd.
Aug 2024 - Present (10 months)
Generated leads using AI tools, including ChatGPT, and maintained databases in MS-Excel. Connected with US and UK clients via Outlook and LinkedIn, utilizing various tools like Apollo and Email Finder for client research. Actively used international job portals such as Wellfound, Glassdoor, and Remotive for lead generation and job postings.
Bench Sales Marketer
IQ Hector
Apr 2020 - Jul 2024 (4 years 3 months)
Managed US Bench Sales Marketing, including sourcing and identifying requirements from vendors to place consultants in various positions. Established and maintained strong relationships with employees, vendors, and clients. Marketed bench consultants to suitable requirements and managed resume updates on different job portals.
Associate-Customer Support (Amazon Process)
Tech Mahindra
Dec 2019 - Mar 2020 (3 months)
Addressed over 35 customer queries daily via chat regarding Amazon products, tracking orders and providing necessary information. Consistently achieved daily, monthly, and weekly performance targets set by the organization. Successfully resolved customer complaints and ensured proper follow-up for complete issue resolution.
Customer Service Associate (Maruti Insurance Process)
Concentrix
Jul 2018 - Mar 2019 (8 months)
Responded to customer requests via outbound calls, ensuring prompt resolution of queries and high customer satisfaction. Efficiently gathered comprehensive information to assess and fulfill customer needs. Communicated professionally with customers to resolve questions and issues, including reviewing insurance policy terms.
Internship Projection Human Resource Audit
Chhattisgarh State Electricity Board (CSEB)
May 2017 - Jun 2017 (1 month)
Successfully completed a 30-day Human Resource Audit project, involving a questionnaire survey with 100 respondents. Conducted thorough research on various HR Audit topics and gained practical knowledge working under a senior HR manager. Prepared presentations and performed clerical duties, including graphical representation of audit findings.
Education
Degrees, certifications, and relevant coursework
Gayatri Vidya Parishad
Bachelor of Business Administration, Human Resource & Marketing
Dr. C.V. Raman University
Post Graduation Diploma, Computer Applications
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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