@popsyruales
Virtual Assistant helping coaches and small businesses streamline GoHighLevel, content, and client operations.
PhilippinesAs a freelancer, I help coaches, consultants, and small business owners manage their admin tasks, social media, and digital systems. I manage GoHighLevel automations and website edits, create marketing content and graphics, and edit videos.
I’ve also worked in commercial finance analysis, RTO process development, and customer support. My work has included financial feasibility studies and forecasting, data analysis, and resolving customer inquiries through email.
Work history, roles, and key accomplishments
Self Employed
Jan 2021 - Jan 2026 (5 years)
Managed client's GoHighLevel, created content and graphics, edited videos, organized data, and handled customer queries and appointments.
DMCI Homes
Jun 2025 - Nov 2025 (5 months)
Oversaw the full Rent to Own process from reservation to sale conversion, monitored take-up, and implemented process improvements.
LTS Pinnacle Holdings, Inc.
Oct 2022 - Feb 2025 (2 years 4 months)
Conducted financial feasibility studies, forecasting, and capital budgeting proposals. Provided recommendations on operational and financing decisions.
University of Southeastern Philippines
Jan 2022 - Dec 2022 (11 months)
Forecasted labor trends, analyzed data, and presented research output to coordinators and advisers.
University of Southeastern Philippines
Jan 2022 - Dec 2022 (11 months)
Created technology posters and PowerPoint presentations for product research, and scrutinized raw data.
Boxwoods Cosmetics Ltd
Nov 2020 - May 2021 (6 months)
Managed and resolved customer inquiries via email, achieving 95%+ satisfaction. Processed returns, refunds, and order modifications through Shopify.
Degrees, certifications, and relevant coursework
Bachelor of Science, Business Administration
2018 - 2022
Bachelor of Science in Business Administration with a major in Financial Management, completed in 2022.
NCII Customer Service, Customer Service
NCII Customer Service certification obtained in April 2022.
Honor Graduate Eligibility (PD907), Civil Service
Honor Graduate Eligibility (PD907) granted in September 2022.
Certified Digital Marketing Professional, Digital Marketing
Certified Digital Marketing Professional certification obtained in March 2022.
High School Diploma, General
2012 - 2018
Completed secondary education at Davao City National High School from 2012 to 2018.
High School Diploma, General
2012 - 2018
Completed secondary education at Philippine Women's College from 2012 to 2018.
Software and tools used professionally
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