POORNIMA RAMANARAYANAN

Authored PRDs, user stories, and acceptance criteria for an FDA-aligned SaMD platform, scaling from 0 to 50+ hospital deployments. Owned UAT, wrote release collateral and training materials, and maintained compliance documentation across 10+ releases.

Explained diagnosis and therapy options to patients in plain language within a compliance-governed process, converting 12.5% of cold leads and moving 33% of diagnosed patients to long-term therapy.

Wrote monitoring protocols and intervention procedures for critical patient cases in a remote patient monitoring product used across 5 cities, contributing to a 30% reduction in hospital readmissions and a 20% gain in team efficiency. Created training materials for sales, operations, and service teams.

Reviewed denied and pending claims against the requirements of 20+ US insurers to find the errors behind rejections, increasing successful claim resolution by 90%. Documented recurring rejection patterns and proposed revised workflows, reducing issue recurrence by 50%.

Completed a Master of Engineering in Biotechnology.

Completed a Bachelor of Technology in Biotechnology.