POONAM IYER
@poonamiyer
IT professional with 8+ years of experience in Business Analysis, Project & Delivery Coordination, and requirements-to-delivery execution for clients.
IndiaWhat I'm looking for
At Appectual IT Solutions, I translated business requirements into BRDs and FRDs, coordinated stakeholders on gap analysis, and managed project resourcing and budgeting. I applied Agile and Scrum practices and supported e-commerce project rollouts and live campaigns, including for L'Oréal.
At Infotek Software & Systems (P) Ltd, I coordinated project requirements, schedules, and implementation for retail clients including Reliance Trends, Grasim, Nike, and Neerus. My earlier work includes building an Android lead-management app and a biometric patient-identification application, alongside ITIL-aligned incident resolution at Infosys Technologies Ltd.
I took a career break in 2025 for maternity leave and family care, and I'm now looking forward to returning to a Project Management or Business Analyst role where I can apply this experience fully. During this time, I stayed professionally engaged, including deepening my understanding of GenAI and program management concepts.
Open to Project Management, Business Analyst, and Delivery Coordination roles in Pune.
Experience
Work history, roles, and key accomplishments
Business Analyst
Appectual IT Solutions
Jan 2023 - May 2025 (2 years 4 months)
Captured and defined business requirements, translating them into BRDs/FRDs. Coordinated stakeholders, managed project budgets, and applied Agile/Scrum practices to deliver e-commerce projects.
Project & Delivery Coordinator
Infotek Software & Systems (P) Ltd
Dec 2020 - Nov 2022 (1 year 11 months)
Coordinated with clients to define project requirements and scope. Built and maintained project schedules using MS Project and Excel, and monitored progress using Zoho, JIRA, and Confluence.
Resolved customer issues on orders and deliveries, improving satisfaction through timely resolution.
Android Mobile Application Developer
ExtraaEdge Technology Solutions
Jan 2016 - Dec 2018 (2 years 11 months)
Built and shipped a lead-management Android app with two releases on the Play Store using MVP architecture, SQLite, and Firebase.
Managed ITIL-aligned incident resolution across Exchange Server, Active Directory, and Software Asset Management, meeting SLA targets.
.NET Developer
Zain Information Systems
Jan 2010 - Dec 2011 (1 year 11 months)
Built a biometric patient-identification desktop application using C#, ASP.NET, and SQL Server for medical service providers.
Education
Degrees, certifications, and relevant coursework
Microsoft
Microsoft 70-486: Developing ASP.NET MVC Web Applications, Developing ASP.NET MVC Web Applications
2014 - 2014
Earned Microsoft 70-486 certification in Developing ASP.NET MVC Web Applications in 2014.
Microsoft
Microsoft 70-505: TS – .NET Framework 3.5, Windows Forms Application Development, .NET Framework 3.5, Windows Forms Application Development
2012 - 2012
Earned Microsoft 70-505 certification in .NET Framework 3.5, Windows Forms Application Development in 2012.
St. Mira's College for Girls
Bachelor of Science, Computer Science
2007 - 2010
Completed Bachelor of Science in Computer Science from St. Mira's College for Girls, Pune from 2007 to 2010.
Nowrosjee Wadia College
Higher Secondary Certificate, PCMB
2005 - 2007
Completed Higher Secondary Certificate (PCMB) from Nowrosjee Wadia College, Pune from 2005 to 2007.
St. Felix High School
Secondary School Certificate, General Studies
2004 - 2005
Completed Secondary School Certificate (General Studies) from St. Felix High School, Pune from 2004 to 2005.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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