Open to opportunities

Polina Novikova

@polinanovikova

Office Manager focused on efficient operations, team coordination, and client communication in fast-paced international environments.

Spain

Message

What I'm looking for

I’m looking for an Office Manager/operations role where I can streamline workflows, support teams, and deliver excellent client communication—preferably in a fast-paced, international environment that values organization, efficiency, and continuous process improvement.

I’m a proactive, detail-oriented Office Manager with hands-on experience in administrative operations, team coordination, and client communication across dynamic settings. I thrive in fast-paced, international environments where organization, efficiency, and clear communication matter most.

I’ve managed daily office operations, coordinated between instructors, management, and clients, and kept client databases up to date. I handle bookings, payments, and administrative documentation while improving scheduling and communication to increase operational efficiency.

With a background in journalism, I bring analytical thinking and strong communication that helps me bridge gaps between teams. I’ve been a first point of contact for customer support, strengthened internal documentation flow for accuracy, and supported document control and record-keeping in structured environments.

Outside of core operations, I founded and manage a community as a Community Manager—organizing weekly events, handling logistics and scheduling, and building engagement through social media. I enjoy problem-solving, multitasking, and creating welcoming experiences while supporting partnerships and promotion channels.

Experience

Work history, roles, and key accomplishments

Current

Founder & Community Manager

Current

COZYTALKS

Jan 2025 - Present (1 year 4 months)

Organized and hosted weekly English-speaking club events, managing event logistics, scheduling, and participant experience. Built the community through social media, developed event formats, moderated discussions, and managed partnerships, venues, and promotion channels.

Community Management Event Hosting Social Media Management Logistics Planning Scheduling Venue Management Participant Experience

Office Manager (Operations)

YOGIROOM Studio

Jan 2025 - Jan 2027 (2 years)

Supported coordination between instructors, management, and clients by managing day-to-day office operations. Updated client records, handled bookings, and streamlined scheduling and communication processes for better operational efficiency.

Office Administration Administrative Operations Client Management Documentation Control Scheduling Team Coordination Client Communication MS Office Process Improvement

Administrative Support Specialist

Vyborg Narcological Dispensary

Jan 2023 - Jan 2025 (2 years)

Provided administrative and documentation support in a structured, regulated environment. Managed internal documentation flow, handled records and archives, supported client inquiries, and coordinated scheduling and communication.

Administrative Support Document Control Scheduling Compliance & Regulated Records Customer Support Attention To Detail

Office Manager (Remote)

YOGIROOM Studio

Jan 2022 - Jan 2023 (1 year)

Managed daily office operations to coordinate instructors, management, and clients. Maintained the client database, handled bookings, and managed administrative documentation to improve day-to-day efficiency.

Office Administration Administrative Operations Client Data Management Documentation Control Scheduling Team Coordination MS Office Google Workspace