Phumela User

PU

Looking for a job

Phumela User

@phumelauser

Customer-focused Assistant Manager skilled in cash handling, inventory control, and office support.

What I'm looking for

I’m seeking a position in an office environment with variety in office management tasks—computer knowledge, organizational abilities, and using my educational background—where I can support daily operations and deliver excellent, people-focused service.

I’m an Assistant Manager at Astron Energy Mdantsane, focused on smooth store operations and customer satisfaction. I support the Store Manager with opening and closing procedures and handle customer complaints to resolve issues quickly.

I bring strong inventory and cash-handling experience, including stock control, ordering, regular stocktakes, and maintaining accurate records. I also assist with daily sales reports, cash handling, and payroll and HR-related tasks to keep operations running properly.

Previously at Capitec Bank, I worked as a Service Consultant where I promoted products and services, captured client information, and helped clients with problems by proactively explaining reasons for actions. I also determined clients’ maximum credit limits according to credit policy and handled acceptance of cash and cheques.

Earlier, I completed an Experiential Trainee role in Local Government Finance support, assisting with BAS virements, monitoring reports, commitments register tasks, and expenditure reporting in line with PFMA and treasury regulations. I enjoy organized, people-oriented work where my computer knowledge and planning skills can directly improve day-to-day performance.

Experience

Work history, roles, and key accomplishments

AM

Current

Assistant Manager

Current

Astron Energy Mdantsane

May 2021 - Present (5 years)

Supported the Store Manager with daily store operations, including opening and closing procedures. Managed customer complaints, assisted with inventory and stock control, and handled cash and daily sales reporting while maintaining accurate operational records.

Store Operations Cash Handling Sales Reporting Complaint Handling Payroll Support Record keeping Team Supervision

CB

Service Consultant

Capitec Bank

May 2013 - Dec 2016 (3 years 7 months)

Promoted Capitec products and services while gathering client information for marketing purposes. Captured documents and client details on the system, arranged contract printing and sign-off, and handled cash and cheque acceptance while supporting equipment maintenance and credit-limit decisions.

Customer Service Document Processing Credit Limits Contract Processing Systems Entry Equipment Maintenance

DC

Experiential Trainee

Department of Sport, Recreation, Arts and Culture

Jan 2012 - Apr 2012 (3 months)

Assisted with capturing virements and shifting funds on BAS and supported monthly in-year monitoring report compilation. Helped compile commitments registers, draw and monitor weekly expenditure reports, process payments for service providers in line with PFMA and treasury regulations, and maintain office filing.

Virements Processing Payments Processing Commitments Register Data Entry Office Filing

Education

Degrees, certifications, and relevant coursework

WU

Walter Sisulu University

National Diploma, Local Government Finance

2007 - 2010

Earned a National Diploma in Local Government Finance from 2007 to 2010, with coursework in local government finance and management, financial accounting, mercantile law, internal auditing, and economics.

AS

Abambo High School

Senior Certificate (with endorsement), High School / General Education

2006 - 2006

Completed the Senior Certificate with endorsement in 2006, including subjects such as Mathematics, Economics, Business Economics, and Accounting.

Tech stack

Software and tools used professionally

Gmail

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!