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Phronsia Williams

@phronsiawilliams

Experienced property manager with 10 years optimizing operations, budgets, and tenant relations.

United States
Message

What I'm looking for

I seek a resident-focused property or facilities role where I can lead a small team, manage budgets, improve occupancy, and foster a collaborative culture.

I am a hardworking, detail-oriented Property Manager with ten years of hands-on experience overseeing residential properties, teams, and finances. I combine strong tenant relations with disciplined budgeting to improve property profitability and operational efficiency.

Throughout my career I have managed teams of 4–5 employees, led hiring and scheduling, and maintained high standards of property maintenance and safety. I conduct regular inspections, coordinate contractors, and ensure regulatory compliance.

I have owned full financial responsibilities including rent collection, bill payment, annual budgeting, variance analysis, and implementing corrective actions to improve margins. I also perform market analysis to set competitive rental rates that drive occupancy and revenue growth.

I bring a service-oriented leadership style and a commitment to fostering a positive, listening workplace culture. I hold CPR certification and have prior experience coordinating CNAs and office administration, which complements my resident-focused approach.

Experience

Work history, roles, and key accomplishments

RM
Current

Property Manager

Regency of Michigan

Jan 2014 - Present (12 years 1 month)

Managed residential property operations for 10+ years, improving occupancy and profitability by optimizing budgets, setting competitive rents, and supervising maintenance and security. Led a team of 4–5 staff, handled hiring and scheduling, and improved tenant satisfaction through proactive maintenance and responsive customer service.

CS

CNA Coordinator

Coffer Housing Solution

Jan 2013 - Jan 2018 (5 years)

Coordinated and supervised CNAs, managed scheduling and on-the-job training, and supported resident care plans to ensure consistent restorative nursing and compliance with care standards. Assisted in emergency evaluations and collaborated with RNs/LPNs to maintain high-quality resident care.

Education

Degrees, certifications, and relevant coursework

CS

Cooley High School

High School Diploma, General Studies

1985 - 1989

High school diploma from Cooley High School, completed coursework and graduated in June 1989.

Tech stack

Software and tools used professionally

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Phronsia Williams - Property Manager - Regency of Michigan | Himalayas