Phronsia Williams
@phronsiawilliams
Experienced property manager with 10 years optimizing operations, budgets, and tenant relations.
What I'm looking for
I am a hardworking, detail-oriented Property Manager with ten years of hands-on experience overseeing residential properties, teams, and finances. I combine strong tenant relations with disciplined budgeting to improve property profitability and operational efficiency.
Throughout my career I have managed teams of 4–5 employees, led hiring and scheduling, and maintained high standards of property maintenance and safety. I conduct regular inspections, coordinate contractors, and ensure regulatory compliance.
I have owned full financial responsibilities including rent collection, bill payment, annual budgeting, variance analysis, and implementing corrective actions to improve margins. I also perform market analysis to set competitive rental rates that drive occupancy and revenue growth.
I bring a service-oriented leadership style and a commitment to fostering a positive, listening workplace culture. I hold CPR certification and have prior experience coordinating CNAs and office administration, which complements my resident-focused approach.
Experience
Work history, roles, and key accomplishments
Property Manager
Regency of Michigan
Jan 2014 - Present (12 years 1 month)
Managed residential property operations for 10+ years, improving occupancy and profitability by optimizing budgets, setting competitive rents, and supervising maintenance and security. Led a team of 4–5 staff, handled hiring and scheduling, and improved tenant satisfaction through proactive maintenance and responsive customer service.
CNA Coordinator
Coffer Housing Solution
Jan 2013 - Jan 2018 (5 years)
Coordinated and supervised CNAs, managed scheduling and on-the-job training, and supported resident care plans to ensure consistent restorative nursing and compliance with care standards. Assisted in emergency evaluations and collaborated with RNs/LPNs to maintain high-quality resident care.
Office Assistant
Regency of Michigan
Jan 2013 - Jan 2014 (1 year)
Provided administrative support including filing, phone handling, supply management, scheduling, and visitor reception to ensure smooth office operations. Maintained records and coordinated meetings to support property management staff.
Education
Degrees, certifications, and relevant coursework
Cooley High School
High School Diploma, General Studies
1985 - 1989
High school diploma from Cooley High School, completed coursework and graduated in June 1989.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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