At INGUN Prüfmittelbau GmbH, I manage and maintain D365 F&O, resolve daily issues, and develop enhancements based on end-user requirements.
I coordinate ERP projects, including issue maintenance systems and AI agent initiatives. I’ve also developed SSRS and Power BI reports and dashboards, and provided guidance and training to global end-users across 5+ sites.
At FPT Software, I supported Finance and SCM users and participated in ERP implementation projects, covering requirements, FIT/GAP analysis, training preparation, and migration planning. I resolved 50+ system issues per month and helped reduce ticket resolution time by 30%.
Earlier, at Tek Experts, I provided D365 F&O technical support and supported DEV, UAT, and PROD environments, upgrades, and integrations. My project work has also included Dynamics 365 Business Central, Power Apps integrations, and D365 F&O implementations across Finance and SCM.

