Open to opportunities

Akada Alexander

@akadaalexander

Message

Diligent individual eager to secure an entry-level position.

United States

Message

What I'm looking for

I am looking for a supportive work environment where I can grow and contribute.

I am a diligent and hard-working individual who ensures that any task given to me is completed efficiently and on time. With a Bachelor of Science in Information Technology from St. George’s University, I have developed strong organizational skills and a passion for technology. I am eager to contribute to a team that achieves company goals.

My educational background includes relevant coursework in networking, information system security, and advanced programming, which has equipped me with a solid foundation in IT. I have also gained practical experience through internships and part-time positions, including IT support and technical lab assistance. I am ready to bring my skills and enthusiasm to an entry-level position where I can grow and make a positive impact.

Experience

Work history, roles, and key accomplishments

IT Support Intern

Grenada Government Information Service

Assisted with IT support tasks, providing technical assistance and troubleshooting for various systems and software. Gained hands-on experience in a professional environment while enhancing problem-solving skills.

IT Support Troubleshooting Problem Solving

Minute Taker

Lucent Research Limited

Responsible for accurately recording meeting minutes and ensuring all relevant information was documented for future reference. Developed strong attention to detail and organizational skills.

Documentation Attention To Detail organizational

Help Desk Assistant

Ministry of Works

Provided help desk support, assisting users with technical issues and inquiries. Enhanced customer service skills and technical knowledge in a government setting.

Help Desk Support Customer Service

Cashier

KFC

Managed cash transactions and provided excellent customer service in a fast-paced environment. Developed skills in multitasking and effective communication.

Customer Service Multitasking Effective Communicator

Technical Lab Assistant

St. George’s University

Assisted in technical labs, providing support to students and faculty with IT-related tasks. Gained experience in educational technology and lab management.

Technical Support Education Technology

Call Center Agent

Clear Habour

Handled customer inquiries and provided support over the phone in a call center environment. Developed strong communication and customer service skills.

Customer Service Communication Skills

PST Officer

St. George’s University

Supported the university's administrative functions by managing student records and assisting with various projects. Enhanced organizational and time management skills.

Administrative Assistant Records Management organizational Time Management

Education

Degrees, certifications, and relevant coursework

St. George’s University

Bachelor of Science, Information Technology

2015 - 2017

Activities and societies: Relevant coursework included public speaking, management support system, computer ethics, information system analysis, advance programming, business communications, and information technology projects.

Studied various aspects of Information Technology including college math, networking, information system security, system designs and implementation, e-commerce, and management technology innovation.

O.F.P.P.T ISTA

Diploma, Networking

2012 - 2014

Earned a diploma in Networking, focusing on various networking principles and practices.

Mohammed IV

Certificate, Language Studies

2010 - 2011

Completed a French language course focusing on written and oral skills.

T.A. Marryshow Community College

Associate Degree, Information Technology

2008 - 2010

Obtained an Associate degree in Information Technology, covering foundational IT concepts and practices.

Grenada S.D.A.C.S

CXC, Secondary Education

2003 - 2008

Completed secondary education with a focus on subjects including Social Studies, Information Technology, English, History, Integrated Science, and Spanish.