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Shekinah BabbSB
Open to opportunities

Shekinah Babb

@shekinahbabb

Administrative Assistant who delivers accurate records, efficient documentation, and responsive customer support.

Grenada
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What I'm looking for

I’m looking for an administrative or records-focused role where accuracy matters. I want to support stakeholders with dependable documentation tracking, compliance-minded verification, and responsive customer service while continuing to grow my skills.

I’m an Administrative Assistant with three years managing student records and documentation, keeping data accurate across multiple systems. I’m proud of maintaining records with “zero errors requiring correction,” and I build tracking processes that make follow-ups clear and reliable.

In my school role, I handled document collection, file completion, and family follow-up to ensure required materials were submitted. I also created and maintained Excel-based tracking systems, prepared and distributed letters, and supported parents and staff through phone, email, and in-person customer service.

Before that, I interned with the Board of Inland Revenue during a high-volume tax amnesty period, processing 50+ daily applications with zero data entry errors. I verified documentation accuracy for 100+ cases, mastered an enterprise database system within one week, and strengthened compliance-focused follow-up by tracking missing documents and escalating delays.

Experience

Work history, roles, and key accomplishments

SS

Classroom Assistant & Admin Assistant

St. Agnes Anglican Primary School

Sep 2022 - May 2025 (2 years 8 months)

Maintained accurate student records and documentation while managing document collection, tracking completion, and following up with families and stakeholders. Built Excel tracking systems and improved filing processes to reduce document retrieval time, while providing responsive customer service to parents and staff.

BF

Administrative Intern

Board of Inland Revenue, Ministry of Finance

Jul 2019 - Aug 2019 (1 month)

Processed 50+ daily applications during a high-volume tax amnesty period with zero data entry errors. Verified documentation accuracy for 100+ cases against regulatory requirements, provided customer service to 30+ daily clients, and followed up on missing documentation to ensure compliance.

Education

Degrees, certifications, and relevant coursework

University of Bedfordshire logoUB

University of Bedfordshire

MBA, Marketing

MBA program with a focus on Marketing at the University of Bedfordshire, graduating in December 2026.

The University of the West Indies logoTI

The University of the West Indies

Bachelor of Arts, History

2018 - 2022

Bachelor of Arts in History at The University of the West Indies from 2018 to 2022.

Tech stack

Software and tools used professionally

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