Skip to main content
Phillip LaiPL
Looking for a job

Phillip Lai

@philliplai

ERP IT Systems Analyst at ABC Supply Co. supporting 18+ Agility ERP instances and advancing security and compliance work.

United States
Message

At ABC Supply Co. Inc., I support and maintain the DMSI Agility ERP application across 18+ instances, including production, non-production, and legacy environments. I handle L2 support, version upgrades, data refreshes, and ERP security and configuration changes.

At ServiceNow, I scheduled and facilitated customer audits of the Information Security Program and contributed to improvements in the Audit Lifecycle and Cloud Assurance program. Earlier, at exp Federal, I produced DoD Risk Management Framework packages, configured Cisco network devices, and supported audits and network security operations.

Experience

Work history, roles, and key accomplishments

ABC Supply Co. Inc. logoAI
Current

ERP IT Systems Analyst

Jan 2026 - Present (9 months)

Support and maintain the DMSI Agility ERP Application.

Provides L2 ERP and integrated App support to end users and NSC.

Responsible for 18+ Agility ERP instances (currently 3 Production, 13 non-Production and 2 Legacy).

Responsible for ERP version release upgrades and non-prod data refreshes.

Provides support for the continuous development and improvement of Agility ERP related functions with

ServiceNow logoSE

Sr. Compliance Analyst

Feb 2022 - Sep 2025 (3 years 7 months)

Work with Information Security experts scheduling and facilitating customer Audits of the ServiceNow Information Security Program.

Project management of improvement programs in the ServiceNow Audit Lifecycle.

Assist with assessments, leveraging compliance technology, control frameworks, database searches and open web research.

Prepare reports and advise senior compliance, legal and business sta

exp Federal logoEF

IT Systems Specialist

Jul 2017 - Feb 2022 (4 years 7 months)

• Configuring and setting up Cisco network devices (Layer 2 - 3 devices).
• Produce DoD Risk Management Framework (RMF) packages.
• Developing security strategies for InfoSec guidelines and IT documentation.
• Perform and managing system audits within compliance and regulations.
• Supporting operations for air gap and open networks.
• Provide security consulting on developing network topologies.

Milhouse Engineering & Construction, Inc. logoMI

IT Administrator

Jul 2014 - Jul 2017 (3 years)

•Deploying mobile phone to inspectors, helping to perform training and mobile phone set up.
•Imaging and deployment of workstations to end users by using tools such as FOG.
•Assist with Network Operations and Desktop Support activities.
•Deploy & Maintenance of IT Asset Management System.
•Creation of IT Processes documentation for guidance purposes.
•To ensure that the IT support team provide

North Lawndale Employment Network logoNN

Risk Analyst Intern

Apr 2014 - Jun 2014 (2 months)

o Focus: As a team perform a security assessment upon a non-profit organization.
• Working with the organization to meet its requirements to ensure a successful assessment.
• Preparing and developing a disaster recovery report for the organization.
• Performing a risk assessment and risk analyst of the organization.
• Developing methods of mitigating risk in the workflow (safeguard design and con

Education

Degrees, certifications, and relevant coursework

CY

CyberExam

GRC Fundamentals

Jun 2026

IS

ISC2

Systems Security Certified Practitioner (SSCP)

May 2024 · Expires May 2027

IS

(ISC)²

(ISC)² Candidate

Jul 2023 · Expired Jul 2024

CO

CompTIA

CompTIA Security+ 501

Feb 2019 · Expired Feb 2025

DU

DePaul University

Bachelor of Science (BS), Information Assurance and Security Engineer / Cybersecurity

2014 - 2017

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan