Peter Maupatin

Responded to phone and email inquiries with courtesy and empathy, assisting clients with various plan and ticket needs including purchasing, accessing, and transferring. Provided first-level customer service, built positive customer relations, scheduled service calls, and escalated issues as required.

Responded to escalated automotive-related product questions and resolved customer inquiries by following standardized processes and referencing an internal knowledge base. Identified customer needs, researched issues, and coordinated with other departments to ensure timely resolutions.

Assisted with university orientation activities, guiding new students and providing information. Collaborated with staff to ensure a smooth and welcoming experience for attendees.

Greeted clients, sold goods, and processed payments. Managed product inventory, sorted merchandise for retail, and prepared goods for delivery, ensuring timely customer receipt.

Activities and societies: Orientation Volunteering

Currently pursuing a Bachelor of Arts in Economics. The curriculum covers fundamental economic principles, theories, and their practical applications. Coursework includes microeconomics, macroeconomics, and quantitative methods.