Pedro Fidel
@pedrofidel
Store and Operations Manager at Pierott Escapamentos, managing daily operations, customer service, sales, and inventory.
BrazilWhat I'm looking for
At Pierott Escapamentos, I manage daily store operations, business activities, and commercial goals. I also schedule and coordinate a team of 1–5 employees.
I handle customer service, sales, negotiation, and inventory control, and resolve operational and customer-related issues.
At Cred Fácil, I supported customers, managed client records, followed up on payments, and negotiated payment deadlines. At Temaki Sushi Teresina, I assisted customers with orders and payments and coordinated dispatch with kitchen staff.
Experience
Work history, roles, and key accomplishments
Store and Operations Manager
Pierott Escapamentos
Jan 2022 - Present (4 years 9 months)
Manage daily store operations, business activities, and commercial goals. Lead, schedule, and coordinate a team of 1–5 employees, handle customer service, sales, negotiation, and stock inventory control.
Customer Service and Order Operations
Temaki Sushi Teresina
Jan 2021 - Jan 2022 (1 year)
Assisted customers, recorded orders, handled payments, and prepared dispatching. Coordinated with kitchen staff on production needs and prioritized orders for optimal service flow.
Customer Service and Collections
Cred Fácil
Jan 2020 - Jan 2022 (2 years)
Provided customer support, managed client records, and conducted follow-ups. Monitored payment due dates, managed collection activities, and negotiated payment deadlines.
Education
Degrees, certifications, and relevant coursework
Federal University of Piauí
Bachelor's Degree, Business Administration
Pursuing a Bachelor's degree in Business Administration, expected graduation in 2028.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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