Pedro Andres Moreno

I am an operations-oriented Industrial Engineering student with hands-on experience coordinating people, schedules, and daily processes in community-based environments. I bring strong organizational skills and a continuous improvement mindset to complex, mission-driven work.

In my recent role I managed administrative, operational, and financial processes for an organization of 150+ stakeholders, including budget planning, expense tracking, reimbursements, and internal controls. I prepared and maintained operational and financial reports while implementing process improvements that increased reporting accuracy and workflow visibility.

I have led and supported cross-functional teams of up to 16 members, conducted weekly one-on-one follow-ups with an average of 20 individuals and families, and delivered customer support and case management with a focus on service quality and response time. I am experienced working in multicultural and international environments and collaborate effectively in English and Spanish.

I am proficient in Microsoft Excel, Word, and PowerPoint, and familiar with process documentation, basic data analysis, KPI tracking, and task prioritization frameworks. I seek opportunities where I can apply operations and process management skills to improve efficiency and drive measurable results.