Pearl Akanu

I am a result-driven and motivated customer onboarding specialist with over 5 years of experience in compliance, KYC validation, and due diligence investigation. My expertise lies in coordinating the entire onboarding process, ensuring that all customer accounts meet the established standards and regulations. I have a proven track record of performing KYC and due diligence checks, particularly on high-risk and complex cases, which has honed my investigative skills and attention to detail.

In my current role as an Onboarding and Document Verification Officer at First Bank Nigeria, I conduct thorough quality checks on customer documents and maintain adherence to the Central Bank of Nigeria's standards. My commitment to accuracy and speed has significantly contributed to preventing identity theft and ensuring a seamless onboarding experience for clients. I am passionate about leveraging my skills to enhance customer satisfaction and streamline processes within the financial sector.