Peace Udochi Obi

Handles manual tagging of datasets including images, text, and audio, and labels moving objects according to instructions. Reviews labelled datasets to correct errors and ensure high accuracy and consistency.

Maintains optimal performance of core banking applications and third-party systems, performs data backups, and advises management on system upgrades. Oversees security initiatives, trains staff on information security, and collaborates on risk management and disaster recovery planning.

Maintained optimal performance of the core banking application (Orbit 4.3), performed data backups, and provided user support. Troubleshot hardware, software, network, and printer issues, and advised management on system upgrades.

Guaranteed smooth running of all ICT systems, including antivirus, printers, and email, and provided user support on the core banking application. Managed IT inventory, advised on security, and handled the annual IT budget.

Identified prospective customers and generated new sales opportunities for Toyota vehicles. Assisted customers in selecting vehicles, conducted product demonstrations, negotiated sales agreements, and maintained strong customer relationships.

Provided first-level support to branches on the core banking application (Flexcube) and generated reports using SQL scripting. Resolved issues logged on the IT service desk portal and kept users informed of request status.

Ensured day-to-day running of network services to meet 99.9% availability using WhatsUpGold monitoring software. Rendered network support to head office and offsite locations, monitored ATM WAN connectivity, and defined IP address structures.

Provided first-level support for system users and ATM custodians, installed and configured ATMs on the switch, and resolved system and network problems. Monitored ATM uptime and resolved 'Not on Us' and 'Remote on Us' transactions.

Grade: Second Class Upper Division

Bachelor of Science in Computer Science with Second Class Upper Division.

Grade: Upper Credit

Higher National Diploma in Statistics with Upper Credit.

Grade: Distinction

National Diploma in Statistics with Distinction.

Senior Secondary School Certificate.

Junior and Senior Secondary School Education.

First School Leaving Certificate.