Pavlos Isaakidis

Driving high-impact business intelligence initiatives at Sword Services Greece by creating production-grade Power BI dashboards and semantic layers for large-scale EU institutions and international organizations. In addition to advanced visual analytics, I leverage the broader Power Platform ecosystem (Power Apps, Power Automate) to automate complex data operations, refine business processes, and

Develop advanced Power BI reports and dashboards, Power Apps solutions, automated workflows with Power Automate, SharePoint sites, Lists, and Visio process maps. As a developer, I use Snowflake and Palantir to extract and manage data, utilizing SQL scripting to enable query folding and maximize performance. I leverage Palantir Contour to transform and visualize data, ensuring a streamlined workflo

As a Team Lead in IT Capacity Planning, I work closely with our business partners to understand upcoming needs and use forecasting tools to anticipate future resource requirements. By exploring “what if” scenarios with analytical models, my team and I make sure we’re ready to support new projects and keep our systems running smoothly as the business grows.

- Respond to tickets generated by the Capacity Management exception monitoring systems for UNIX, LINUX, and Windows Servers.
- Reviewing, escalating and acknowledging exceptions in defined timeframes.
- Reducing the number of exceptions due to research and evaluation of patterns and monitoring procedures.
- Respond to adhoc report generation across capacity metrics.
- Manage and plan Application c

- Respond to tickets generated by the Capacity Management exception monitoring systems for UNIX, LINUX, and Windows Servers.
- Reviewing, escalating and acknowledging exceptions in defined timeframes.
- Reducing the number of exceptions due to research and evaluation of patterns and monitoring procedures.
- Respond to adhoc report generation across capacity metrics.
- Manage and plan Application c

- Planning the production process on the basis of received orders, calculating production capacities.
- Drawing up daily, weekly and monthly production plans.
- Ensuring timely supplies of material.
- Adjusting production plans based on stock levels and production capacities.
- Ensuring the smooth running of the production process.
- Monitoring compliance with the production deadlines in accordanc

- Teaching Microsoft office (Word, Excel, PowerPoint, Access, Outlook express)
- Teaching Windows Me, XP, Vista, Windows 7 environment
- Teaching Adobe Photoshop
- Managing student files
- IT Technical support during examinations
- Communication responsible between e-@ction studies and Vellum
- LAN administration.
- Remote Desktop Support Tools e.g. Dameware, Teamviewer
- Technical Support and ser

- Teaching Microsoft office (Word, Excel, PowerPoint, Access, Outlook)
- Teaching Windows Me, XP, environment
- Teaching Adobe Photoshop
- IT Technical support during examinations

Apr 2026

Nov 2021

Apr 2021

Dec 2021

Jun 2021

Sep 2021

Sep 2021

Dec 2020

Apr 2020

Jun 2015

Dec 2015

Nov 2015

Dec 2014

Oct 2014

Aug 2012

Jan 2011