Pavithra Chandar

Promoted to Deputy Manager with expanded ownership of order handling and procurement activities across the APAC region, acting as primary SPOC for the business unit. Oversaw end-to-end procurement workflow, managed warranty administration, and ensured compliance with internal policies and audit requirements.

Served as central SPOC for project administration and order handling support across multiple APAC countries. Created and processed Purchase Orders in SAP, expedited deliveries, resolved invoice discrepancies, and maintained documentation for audit readiness.

Acted as SPOC for warranty administration (RMA) across Pan India, interfacing between Service/Project Managers, Field Service Engineers, Customers, Logistics, SCM and Factory. Managed repair/replacement shipments, evaluated returned goods, and prepared cost calculations and ISO reports.

Qualified pre-generated leads based on company norms and tracked individual and team performance against daily/weekly/monthly targets. Coordinated with management for operational tasks and ensured each team member met assigned targets.

Supported national-level marketing campaigns, exhibitions, road shows, seminars, and conferences. Monitored campaign spend against budget, handled vendor registration, resolved customer queries, and managed promotional items.

Reviewed purchase orders from channel partners/customers at national level and organized delivery schedules. Coordinated with Production, Logistics, and Sales teams to achieve timely order delivery and managed documentation.

Scrum Fundamentals Certified (SFC) from SCRUMstudy.

Grade: 8.49 CGPA

Bachelor of Engineering in Electrical and Electronics Engineering from SKR Engineering College, Anna University, with a CGPA of 8.49.