Pavithra K

PK

Looking for a job

Pavithra K

@pavithrak1

I verify customer content and bring BPO experience with computer science training.

What I'm looking for

I'm looking for a challenging and responsible role in a reputable organization where I can expand my knowledge and skills, apply my training, and make a significant contribution to the company's success.

I've worked as a Process Executive in the Swiggy department at Grassroots BPO, handling non-voice chat processes.

I verified customer-uploaded images and comments related to quality and quantity issues, supporting accurate customer-service operations.

I hold a B.Tech in Computer Science and Engineering and completed a final-year data-mining project on predicting online advertisement viewability using LSTM.

I'm motivated to learn new things, apply my training and skills, and contribute meaningfully to a company's success.

Experience

Work history, roles, and key accomplishments

GL

Process Executive

Grassroots BPO Ltd

Aug 2019 - Sep 2020 (1 year 1 month)

Worked as a process executive in the Swiggy department, handling non-voice chat processes. Verified customer uploaded images and comments regarding quality and quantity issues.

Microsoft Office CSS HTML SQL Windows Communication Skills Problem Solving Leadership Skills Customer Service Time Management Creative Strategy Team Leadership Computer Literacy Critical Thinking

Education

Degrees, certifications, and relevant coursework

TP

Tirupati, Andhra Pradesh

B.Tech, Computer Science and Engineering

Pursued a B.Tech in Computer Science and Engineering, completing in 2020.

SC

Sri Sainatha Junior College

Intermediate, M.P.C

Completed Intermediate (M.P.C) in 2015.

BE

Board of Secondary Education

SSC, General

Completed SSC in 2013.

Tech stack

Software and tools used professionally

Windows

SQL

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

140k+ INR

Job categories

Process Executive

Skills

Microsoft Office CSS HTML SQL Windows Communication Skills Problem Solving Leadership Customer Service Time Management Creative Strategy Team Leadership Computer Literacy Critical Thinking Data Mining Long Short Term Memory (LSTM)Tomcat JSP

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