pavithrah nadarajah
@pavithrahnadarajah
Experienced QA and Operations Manager driving quality, automation, and operational efficiency.
What I'm looking for
I am an experienced QA and Operations Manager with over 10 years leading quality assurance, test automation, and cross-functional teams to improve product reliability and operational performance. I have a proven record implementing QA strategies that reduced defects by 20%, increasing automated test coverage and streamlining release cycles.
I combine hands-on QA expertise (test design, automation with Playwright and Selenium, API testing with Postman) with core operations skills including recruitment, budgeting, event planning, and process optimization. I am a proactive leader focused on mentoring teams, driving continuous improvement, and aligning QA and operational initiatives with business goals.
Experience
Work history, roles, and key accomplishments
Operations Manager
LucyTech Pvt Ltd
Apr 2025 - Present (11 months)
Oversee end-to-end recruitment, operational budgeting, vendor management and event execution while implementing process improvements to increase productivity and cost efficiency across departments.
Senior QA Manager
Cin7 Pvt Ltd
Jun 2024 - Apr 2025 (10 months)
Led enterprise-wide QA strategy and implementation of testing frameworks and automation, mentoring senior staff and aligning QA practices with business objectives to improve defect detection and release cycles.
QA Manager
Cin7 Pvt Ltd
Sep 2023 - Jun 2024 (9 months)
Defined and implemented QA best practices and reliability standards, managed the QA team and coordinated release plans to ensure timely, quality deliveries.
QA Lead
DEAR by Cin7
Mar 2021 - Sep 2023 (2 years 6 months)
Built and led the QA team within development, increased automated test coverage and improved regression testing while coordinating releases and delivering QA reports to stakeholders.
Senior QA Engineer
DEAR Systems
Jan 2020 - Mar 2021 (1 year 2 months)
Created test plans and matrices, executed test cases and managed defect cycles while conducting API testing and supporting SQARB reviews and customer support escalations.
QA Consultant
Virtusa (Pvt) Ltd
Nov 2018 - Jan 2020 (1 year 2 months)
Designed and executed test cases for healthcare and cloud migration projects, conducted defect triage and ensured compliance with testing standards while mentoring team members.
QA Engineer
Clixpert Pvt Ltd
Jun 2015 - Feb 2018 (2 years 8 months)
Designed and executed test cases, reported and verified defects to improve product quality and supported test process implementation.
Associate QA Engineer
Virtusa (Pvt) Ltd
Jan 2013 - Jul 2014 (1 year 6 months)
Designed and executed test cases, managed defect reporting and verification to support project quality objectives.
Education
Degrees, certifications, and relevant coursework
Sri Lanka Institute of Information Technology
Master of Business Administration, Business Administration
2022 - 2024
Completed a Master of Business Administration focused on management and operations from 2022 to 2024.
University of Southern Queensland
Master of Science, Information Systems
2014 - 2016
Completed a Master of Science in Information Systems from 2014 to 2016, focusing on information systems concepts and applications.
Sri Lanka Institute of Information Technology
Bachelor of Science, Information Technology
2010 - 2012
Completed a Bachelor of Science in Information Technology from 2010 to 2012 with coursework in software and systems development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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