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Pavan JadhavPJ
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Pavan Jadhav

@pavanjadhav2

MIS Team Lead at Zota Healthcare managing a 60-seat call centre and automating reporting workflows that cut manual reporting time by 80%.

India
Message

At Zota Healthcare Limited, I supervise 60-seat call centre operations on Tata Tele Smartflo and prepare daily, MTD, and YTD reports in Odoo and CPOS. I automated ticket tagging and issue summaries with Claude AI, cutting manual reporting time by 80%.

At Colourtex Industries, I managed SAP dispatch reports and logistics tracking, and restructured dispatch logs into visual templates that reduced reporting time from 48 hours to same-day release. Across retail and S&OP operations, I tracked sales, inventory, stock movements, and workforce rosters.

Experience

Work history, roles, and key accomplishments

ZL
Current

Team Lead | MIS and Project Coordinator

Zota Healthcare Limited

Oct 2025 - Present (1 year)

Supervised 60-seat call centre operations on Tata Tele Smartflo and monitored core service KPIs. Prepared daily, MTD, and YTD reports in Odoo and CPOS, and automated ticket tagging with Claude AI, cutting manual reporting time by 80%.

HL

MIS Executive (S&OP)

House of Tantia Pvt. Ltd.

Jan 2025 - May 2025 (4 months)

Compiled daily, weekly, and monthly sales and operational reports to evaluate product performance, stock movement, and material consumption. Maintained Excel system logs for raw material and finished goods, and planned monthly workforce rosters.

CI

Back Office Executive (Dispatch and Operations)

Colourtex Industries

Dec 2020 - Apr 2022 (1 year 4 months)

Managed SAP dispatch reports and logistics tracking for finished goods and material movements. Reconciled physical stock with SAP entries and supervised shift logs for 50+ staff, restructuring dispatch logs to reduce reporting time from 48 hours to same-day release.

Education

Degrees, certifications, and relevant coursework

Yashwantrao Chavan Maharashtra Open University logoYU

Yashwantrao Chavan Maharashtra Open University

Bachelor of Commerce, Commerce and Business

Bachelor of Commerce degree with a focus on Commerce and Business.

BE

be10x

Certificate, Data Analysis

Certificate in Data Analysis.

Microsoft logoMI

Microsoft

Certificate, Power BI

Certificate in Mastering Microsoft Power BI.

MS

MS-CIT

Certificate, MS-CIT

Certificate in MS-CIT.

Tech stack

Software and tools used professionally

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