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Pavana S

@pavanas1

Program Advisor at University of the People supporting student enrollment, academic planning, and inquiries across phone, email, and chat.

India

Message

At University of the People, I guided prospective and current students on academic programs, admissions, and academic processes. I also assisted with enrollment, course registration, and academic planning.

I responded to student inquiries by phone, email, and chat, maintained student records, and coordinated with internal departments to resolve concerns. At Kriya Next Wealth Company Ltd., I supported day-to-day operations and helped maintain workflow continuity, quality, and productivity.

Experience

Work history, roles, and key accomplishments

Program Advisor

University of the People

Jan 2025 - Jan 2026 (1 year)

Guided prospective and current students on academic programs, admissions, and academic processes. Assisted with enrollment, course registration, and academic planning while maintaining accurate student records and resolving concerns.

Student Support Academic Advising Enrollment Support Records Management Phone Support Email Support Live Chat Cross functional Coordination Issue Resolution

Process Associate

Kriya Next Wealth Company Ltd.

Jan 2023 - Jan 2025 (2 years)

Collaborated with team members to support smooth and efficient day-to-day operations. Communicated effectively to address process-related issues and maintained high production quality while meeting deadlines.

Process Management Communication Skills Teamwork Quality Assurance Productivity