Open to opportunities

Patrick Owusu

@patrickowusu1

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Risk & Operations Analyst who turns compliance reviews into actionable insights and stronger internal controls.

United States

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What I'm looking for

I’m looking for a role where I can combine compliance reviews, SQL analytics, and process improvement to reduce operational risk, strengthen internal controls, and build clear dashboards that leadership can act on.

I’m a Risk & Operations Analyst focused on operational and documentation reviews across enrollment, eligibility validation, and claims workflows. I use SQL and analytics to surface data discrepancies, operational risks, and performance trends that impact compliance and outcomes.

In my current role at Orlando Health Horizon West Hospital, I perform root cause analysis on operational variances and drive process improvements to strengthen internal controls and data accuracy. I also collaborate with IT and operations teams to support system testing, defect resolution, and quality assurance for workflow and reporting enhancements.

Previously, as a Compliance Analyst at Valley Medical Group, I reviewed claims documentation for federal healthcare program requirements, analyzed denial and reimbursement patterns, and built performance dashboards to track remediation and operational performance. I started as an Operations Analyst in Ghana, building standardized reporting frameworks and supporting program scalability through data analysis and market research.

Experience

Work history, roles, and key accomplishments

Current

Risk & Operations Analyst

Current

Orlando Health Horizon West Hospital

Jan 2024 - Present (2 years 5 months)

Conduct operational and documentation reviews across enrollment, eligibility validation, and claims workflows to ensure compliance with internal policies and regulatory requirements. Developed SQL queries and analytical reporting to identify data discrepancies, operational risks, and performance trends impacting claims and enrollment processes.

Regulatory Compliance SQL Operational Reporting Documentation Review Risk Analysis Root Cause Analysis Process Improvement Data Analysis

Compliance Analyst

Valley Medical Group

Dec 2022 - Jan 2024 (1 year 1 month)

Reviewed claims documentation and operational reporting outputs to ensure compliance with federal healthcare program requirements and institutional policies. Performed variance and trend analysis on denial patterns and built performance dashboards to track compliance remediation and operational metrics.

Regulatory Compliance Claims Documentation Trend Analysis Compliance Reporting Risk Analysis Data Analysis

Operations Analyst

Living Waters Hospital

Aug 2021 - Dec 2022 (1 year 4 months)

Monitored program utilization and operational metrics to identify performance trends, risks, and inefficiencies. Developed standardized reporting frameworks and supported program scalability decisions through data analysis and market research.

Operational Reporting Data Analysis Market Research Process Improvement Risk Analysis Documentation Review Performance Metrics

Bank Teller

GCB Bank

Jul 2019 - Aug 2021 (2 years 1 month)

Supported members with banking transactions while identifying opportunities to refer clients to mortgage advisors for home equity and lending products. Verified member identity and documentation to minimize financial risk and maintained compliance with Bank Secrecy Act (BSA) and Suspicious Activity Report (SAR) requirements.

Customer Service Fraud Prevention Compliance (BSA SAR)Identity Verification Risk Management Documentation Review Lending Prequalification Support Regulatory Compliance