Jonathan Xiong

I've supported healthcare and government operations at Charter Communications by identifying non-compliance, billing errors, fraud patterns, and tax issues, then partnering with stakeholders to reduce risk.

As a Government Programs Analyst, I conduct quality assurance audits on government-subsidized portfolios, investigate irregularities, document findings, and prioritize corrective actions to prevent fraud, waste, and abuse. I also audit high-risk accounts and complex invoices to support revenue recovery, compliance, and billing dispute resolution.

I led audit-readiness efforts, developed team processes, and created Excel-based tools that improved compliance workflows. My enhanced data analysis and process documentation increased fraud-detection efficiency by 80% and contributed to a 25% increase in regulatory compliance.

Earlier, I diagnosed billing-interface transmission errors, supported system migrations and enhancements using SQL and FTP, and maintained audit-ready records in Salesforce. I'm excited to bring this background to a scalable healthcare technology compliance program focused on prevention, detection, and correction.