Patrick Collins
@patrickcollins1
Agile Scrum Master and delivery leader improving velocity, automation, and payment modernization across regulated financial programs.
United StatesWhat I'm looking for
I’m an Agile delivery leader with 6+ years at CGI and 26+ years of overall professional experience, focused on driving complex, multi-team initiatives in banking, payments, and automation environments. I help teams scale Agile practices and turn operational goals into measurable outcomes.
In my Scrum Master and PM roles, I’ve increased team velocity by 30%, reduced manual reconciliation by 40%, and improved retail customer time-to-fund by 25%. I lead servant leadership and apply systems thinking to identify workflow inefficiencies and implement targeted throughput improvements.
Across multi-team programs, I strengthen release governance and deployment coordination, align cross-functional teams to strategic client outcomes, and optimize execution with Jira and Azure DevOps workflows. I’ve also built dynamic Jira dashboards and Confluence reporting frameworks to reduce manual reporting effort and increase stakeholder transparency.
I enjoy translating stakeholder needs into actionable delivery strategies—whether refining backlogs, stabilizing sprint commitments by removing impediments, or supporting automation proof-of-concepts using OCR. I’m recognized for aligning teams to SAFe and Scrum principles while delivering practical, repeatable improvements.
Experience
Work history, roles, and key accomplishments
Led Agile delivery for enterprise data engineering and automation initiatives, increasing team velocity by 30% through workflow automation and proactive impediment removal. Built dynamic Jira dashboards and Confluence reporting to reduce manual reporting effort and improve stakeholder transparency.
Led 5 Scrum teams delivering retail banking modernization across digital onboarding, core banking integration, and real-time payments infrastructure. Reduced manual reconciliation by 40% and improved retail customer time-to-fund by 25% through workflow redesign and automation across ACH, wire, and RTP channels.
Developed milestone reporting frameworks and strengthened stakeholder accountability across active engagements. Conducted planned-vs-actual budget reviews to reduce unnecessary spend and ensured contract deliverables were understood and aligned across cross-functional teams.
Owned Jira story creation and backlog management for the CCaaS API Framework initiative. Used advanced JQL to deliver sprint performance analytics and velocity trend reporting for three Agile teams, and translated gap analysis into use cases supporting MVP deployment.
Led Scrum ceremonies and end-to-end Agile delivery for mobile and real-time payment capabilities. Improved transparency across sprint and release cycles, removed cross-functional and release-related impediments, and stabilized sprint commitments through stronger collaboration between Product Owners, developers, and business stakeholders.
Education
Degrees, certifications, and relevant coursework
California University of Pennsylvania
Master of Business Administration (MBA), Business Administration
Earned a Master of Business Administration (MBA) from California University of Pennsylvania.
Ohio University (Athens)
Bachelor of Science, Organizational Communication
Earned a Bachelor of Science in Organizational Communication with a concentration in Human Resource Management at Ohio University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Patrick?
You can contact Patrick and 90k+ other talented remote workers on Himalayas.
Message PatrickFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
