Open to opportunities

Patriciah Nzila

@patriciahnzila

Dependable administrative professional who enhances operational efficiency and client satisfaction through communication and data management.

Kenya

Message

What I'm looking for

I am seeking a role where I can apply administration, customer success, and data annotation skills, work collaboratively, and contribute to improved processes and model/data quality.

I am a Dependable administrative professional with proven success in enhancing operational efficiency and client satisfaction through effective communication, data management.

I understand machine learning workflows and contribute to producing high-quality labeled datasets for AI training through precise annotation and quality assurance. I combine strong communication, empathy from social work experience and disciplined data-handling practices to protect sensitive information and help teams improve model performance and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Vitendi Limited

Jan 2025 - Dec 2025 (11 months)

Streamlined administrative operations resulting to 60% increase in workflow efficience and 50% improvement is client satisfaction scores over the year.

Administrative Support & Customer Success Record keeping Office Administration Social Media Management Workflow Management Client Communication CRM

Data Annotation Specialist

Freelance

Jan 2025 - Dec 2025 (11 months)

Prepared high-quality labeled datasets that improved models accuracy by 10% through rigorous quality checks and adherence to guidelines.

Data Annotation Quality Assurance AI Training Data Digital Tools Attention To Detail

Cybersecurity Practitioner

Independent

Applied data protection practices and secure communication protocols, identified phishing indicators, and enforced password hygiene and access control to protect sensitive information.

Data Protection Phishing Password Hygiene Access Control & Compliance