
Passionate Chigwada
@passionatechigwada
Adaptable professional skilled in administration, booking coordination, customer service and communication.
What I'm looking for
I am a motivated and adaptable professional with a BSc in Management Information Systems and experience in booking coordination, administration, customer service, and communication. In my previous role as a Booking Officer at Oncall UK, I coordinated interpreter and translator bookings, managed schedules, communicated with clients and language professionals, followed up on requests, and helped ensure smooth and efficient service delivery. This experience strengthened my organisational, time management, problem solving, and multitasking skills.
I also hold a 120-hour TEFL certificate, a Pedagogy Certificate, and a Responsive Web Design certificate from freeCodeCamp. I completed a teaching practicum at Girne American College, where I observed classes and gained practical teaching experience. I am currently studying Construction Management and continue to develop my technical and professional skills.
My career interests include virtual assistance, administrative support, customer service, reservations, recruitment support, data entry, and English language teaching. I am also interested in technology, web development, languages, writing, and entrepreneurship. I enjoy learning new skills, working with people from different backgrounds, solving problems, and finding ways to improve processes.
I am seeking an opportunity where I can use my existing experience, contribute positively to an organisation, and continue growing professionally. I am open to remote and international opportunities and value workplaces that encourage teamwork, learning, integrity, and career development.
Experience
Work history, roles, and key accomplishments
Booking Officer
OnCall Interpreters & Translators UK
Mar 2024 - Jul 2026 (2 years 4 months)
Communicated professionally with clients and interpreters, managed bookings, coordinated schedules, and handled changes efficiently.
Student Teacher
Girne American College
Mar 2025 - Mar 2025 (0 months)
Completed a two-week teaching practicum, observed English lessons, and planned and delivered two teaching sessions for Grade 7 students under mentor guidance.
Volunteer Services
MCC-GAU
Sep 2022 - Sep 2023 (1 year)
Organized and managed school events, represented students of different cultures, and welcomed and assisted international students.
Education
Degrees, certifications, and relevant coursework
Girne American University
Pedagogy Certificate, Pedagogy
2025 - 2025
Completed a pedagogy certificate as part of formal training in teaching methods and classroom practice.
Teacher Record
TEFL Certificate, Teaching English as a Foreign Language
2023 - 2023
Earned a TEFL certificate in 2023, qualifying for teaching English as a foreign language.
Girne American University
Bachelor of Science, Management and Information Systems
2019 - 2023
Bachelor's degree in Management and Information Systems from Girne American University, completed from 2019 to 2023.
Gweshe High School
Ordinary and Advanced Level, General Secondary Education
2013 - 2016
Completed Ordinary and Advanced Level secondary education at Gweshe High School in Zimbabwe from 2013 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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