Remote Support / Developer Support Engineer role focused on debugging APIs, resolving production incidents, and handling backend system integrations. Prefer teams working with APIs, payment systems, or distributed backend services.
Paschal Johnpaul
@paschaljohnpaul
Support Engineer specializing in API debugging, backend troubleshooting, and production incident resolution.
What I'm looking for
Support Engineer working across API integrations, system debugging, and incident resolution in production environments. Experience in fintech systems, including payment-related workflows, working with logs, databases, and backend services to trace and resolve failures quickly.
Experience
Work history, roles, and key accomplishments
Software Engineer
DowstrademusInvestment Limited
Oct 2024 - Present (1 year 8 months)
Software Engineer focused on production support and backend debugging. I monitor logs, resolve API and system issues, and handle incident troubleshooting in Django REST services. Experienced in maintaining backend systems on Azure and supporting integrations for a Discord-based platform.
Support Developer
CoralPay Technology
Mar 2025 - Dec 2025 (9 months)
Primary technical contact for enterprise clients integrating payment APIs, providing onboarding and production support. Diagnosed and resolved API integration failures and production incidents, tested REST endpoints for financial transactions, and troubleshot C# enterprise applications. Built an internal C# MVC course-sharing platform for staff training.
Backend Developer
Acme Software Lab
Mar 2024 - Aug 2024 (5 months)
Developed and maintained Django REST APIs used for backend services
Collaborated with frontend teams to ensure API integration and system compatibility
Participated in code reviews and Git-based development workflows
Supported backend improvements and bug fixes across multi-developer projects
Education
Degrees, certifications, and relevant coursework
Coursera (NITDA)
Backend Development Associate, Backend Development
2023 - 2023
Completed NITDA Backend Development Associate program on Coursera in 2023.
Michael Okpara University of Agriculture, Umudike
Bachelor of Engineering (B.Eng), Electrical & Electronic Engineering
2016 - 2023
B.Eng in Electrical & Electronic Engineering from Michael Okpara University of Agriculture, Umudike (2016–2023).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Interested in hiring Paschal?
You can contact Paschal and 90k+ other talented remote workers on Himalayas.
Message PaschalFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
