At Cogent E-Services Ltd., I handled day-to-day operational activities related to Aadhaar login and registration processes as a Customer Service Associate on the Aadhaar Helpdesk.
I coordinated with branch staff and outsourced employees on process requirements and updates, and assisted with LMS certificate completion and UIDAI registration-related processes.
I maintained enrollment data and process information using Excel, and worked with CRM and internal systems to keep information accurate and track activities. I’m a BBA graduate specializing in HR & Marketing.
