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Parriss Jones

@parrissjones

I turn complex regulations into audit-ready programs and operational results.

United States
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What I'm looking for

I'm open to consulting, program management, operations leadership, and policy advisory opportunities, including remote roles and travel up to 50%. I want to translate complex regulatory requirements into practical, audit-ready programs and measurable operational outcomes.

At Innova Solutions, I advise a state government agency on federal regulatory requirements, policy analysis, and implementation recommendations for executive leadership.

I translate complex compliance requirements into practical business, policy, and technical guidance, helping operations, policy, and technology teams identify risks before delivery.

Previously, I led program eligibility and operations for a state health and human services agency for nine years. I built two statewide programs from inception and developed audit-ready policy frameworks, workflows, staffing models, and system requirements.

I also designed SQL, Excel, and Tableau reporting that improved executive decision speed by 33% and reduced pending cases by 23%, while leading managers and teams through operational transformation.

Experience

Work history, roles, and key accomplishments

Innova Solutions logoIS
Current

Senior Consultant — Policy & Operations Advisory

Innova Solutions

Oct 2023 - Present (2 years 11 months)

Advise a state government agency on federal regulatory requirements, translating complex compliance mandates into actionable business, policy, and technical recommendations. Facilitate cross-functional solution reviews and produce operational guidance to reduce implementation risk.

SS

Director of Program Eligibility & Operations

State Government Agency — Health & Human Services

Jun 2014 - Oct 2023 (9 years 4 months)

Led a large-scale eligibility and program operations division for nine years, accountable for policy compliance, program integrity, and operational performance across multiple program lines. Built two statewide programs from inception and designed a data reporting system that improved decision speed by 33% and cut pending cases by 23%.

HCA Parallon logoHP

Treasury Specialist

HCA Parallon

Jan 2014 - Jun 2014 (5 months)

Reconciled daily cash deposits against source documents and billing records in a large-scale healthcare environment, maintaining a 0–1% discrepancy rate and training practice managers on financial policies and compliance standards.

AC

Accounts Receivable Manager

American Addiction Center

Feb 2011 - Feb 2014 (3 years)

Managed billing, invoicing, and reimbursement coordination across government and commercial payers in a behavioral health setting. Built and led a collections team that recovered $125K in outstanding balances in the first three months and identified $500K+ in unpaid balances, recovering $80K in the first month.

Education

Degrees, certifications, and relevant coursework

Scrum Alliance logoSA

Scrum Alliance

Certified Scrum Master, Scrum

2022 - 2027

Certified Scrum Master (CSM) credential, valid from 2022 to 2027.

Fisk University logoFU

Fisk University

Bachelor of Arts, Psychology

Bachelor of Arts in Psychology from Fisk University.

Coursera logoCO

Coursera

Foundations of Project Management, Project Management

Foundations of Project Management course provided by Google through Coursera.

Tech stack

Software and tools used professionally

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