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Parameswari Ilango

@parameswariilango1

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Customer support and operations professional at Fox 8 Studio, managing CRM workflows and customer follow-ups.

India

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What I'm looking for

I’m looking for remote Customer Support, Customer Success, Client Services, or Operations roles.

At Fox 8 Studio, I handled customer and prospect communication through calls and CRM workflows, keeping lead information, follow-ups, and customer records organized.

Across customer support, hospitality, marketing, and healthcare operations, I’ve handled service enquiries, maintained documentation, and coordinated with internal teams. At Cardiac Minds Pvt Ltd, I assisted with ECG data interpretation and report preparation workflows.

Experience

Work history, roles, and key accomplishments

Marketing Manager – Operations & Coordination

St. James Court Beach Resort

Aug 2025 - Jan 2026 (5 months)

Coordinated daily marketing and operational activities and supported campaign execution. Managed customer communication, follow-ups, and service enquiries.

Marketing Operations Coordination Client Communication Documentation Reporting

Customer Support Executive

Alietso Digital Marketing Agency

Aug 2024 - Jun 2025 (10 months)

Handled customer queries through email and chat support channels. Coordinated with marketing and technical teams to resolve customer issues.

Email Support Live Chat Customer Service Coordination Documentation

ECG Interpretation Assistant

Cardiac Minds Pvt Ltd

Jun 2022 - Jul 2024 (2 years 1 month)

Assisted with ECG data interpretation and report preparation workflows. Maintained high accuracy, confidentiality, and compliance with established standards.

ECG Interpretation Data Accuracy Confidentiality Documentation Coordination

Customer Support Associate

Allins Wealth Pro Pvt Ltd

Jan 2021 - Jan 2022 (1 year)

Handled inbound customer enquiries and service-related requests. Maintained operational records and follow-up documentation.

Customer Support Inbound Calls Documentation Follow up Communication Skills

Telesales / CRM Executive

Fox 8 Studio

Jan 2026 - Present (10 months)

Handled customer and prospect communication through calls and CRM-based workflows. Managed lead information, follow-ups, and customer records while keeping CRM data organized.

CRM Client Communication Lead Management Follow up Data organization