Pam Peters

Conduct remote assessments and developed individualized care plans for a caseload of 40 members, maintaining a 90% patient satisfaction rate. Managed Division of Medicaid cases by coordinating with providers, members, and multidisciplinary teams to meet regulatory deadlines.

Provided home infusions through patient access ports, including IVIG and antibiotics, and supported treatment with required clinical tasks. Educated and trained patients, drew labs, administered vaccinations, managed infusion-related care via pumps, and documented updates in EMR systems.

Supervised three cottages housing adolescents ages 6–17, administering medications and monitoring patients on psychotropic therapies for effectiveness and side effects. Recorded comprehensive patient histories and coordinated treatment plans with a multidisciplinary team.

Provided ER nursing care by preparing and administering medications to 8+ patients and assessing, implementing, and planning care plans. Performed admissions, discharges, and transfers, educated patients and support people on procedures, and acted as a patient advocate using the team nursing process.

Supported the Director of Nursing in planning, developing, implementing, evaluating, and directing nursing services for a 120-bed facility. Supervised and motivated nursing staff, acted as a liaison between administration and physicians, and implemented the facility infection control program.

Coordinated patient care across Med-Surg, Cardiac, Ortho, ICU, Stepdown, and Labor and Delivery, helping clients identify and access available services. Managed documentation and served as a bridge between clients and care relationships while using Epic for computer-based case management tasks.

Supervised hemodialysis treatments for patients ranging from child to adult in a community hospital setting, monitoring status and reporting variances or adverse reactions. Coordinated with renal transplant centers, led quality assurance activities, analyzed patient data before/during/after treatments, and performed case management with a social worker for home placement and medication/insurance n

Provided in-home infusion therapy using various pumps and infusion medicines, including IVIG and antibiotics, with COVID-related medications as applicable. Managed care for IVs, catheters, and ports, educated patients on treatments and side effects, documented updates in EMR, and responded to emergencies.

Worked across nursing homes, hospitals, and home settings, providing Med-Surg, geriatrics, dialysis, and psych care for acute and chronic needs. Completed immunizations as assigned and performed assessments in home and facility settings, including support with home health and nursing home placement.

Provided end-of-life and palliative care for patients with terminal illnesses while offering family support. Created individualized care plans, supervised certified nursing assistants, advocated with the interdisciplinary team, and administered and monitored oral, IV, and IM medications.

Pursuing a Master of Nursing in Leadership and Management at Western Governors University, expected December 2028.

Earned a Bachelor of Science in Nursing Science from Western Governors University in March 2023.

Completed Registered Nurse training at Excelsior College in November 2017.

Completed Licensed Practical Nursing coursework at Itawamba Community College, graduating in December 2002.

Earned a High School Diploma from Choctaw County High School in May 1997.