PNPamela Ngwenya
@pamelangwenya1
Experienced cleaning supervisor delivering high hygiene standards, team leadership, and reliable operations.
South AfricaWhat I'm looking for
I am an experienced cleaning supervisor with a proven record managing teams, inventory, and quality control for contract-driven environments. I supervised a team of five at a government-contracted office, managed procurement of cleaning materials, prepared meeting spaces, guided resource-saving strategies, and handled complaint escalation and resolution.
I hold Microsoft Office advanced training and customer service/CRM certificates, a Code 10 driver's licence, and strong skills in health and safety compliance, team training, and task management. I am committed to maintaining safe, clean environments and improving operational efficiency through clear communication and disciplined supervision.
Experience
Work history, roles, and key accomplishments
Cleaning Supervisor
Ekulaleleni Cleaning Services Pty Ltd
Nov 2024 - Oct 2025 (11 months)
Supervised a team of 5 cleaners at a government office under tender contract, maintained hygiene standards and inventory control, and improved compliance with safety regulations. Managed material ordering, prepared boardrooms for meetings, and resolved escalated complaints to ensure consistent service delivery.
Office Assistant
Post Office
Jan 2006 - Nov 2006 (10 months)
Handled sorting, weighing, processing and dispatch of letters and parcels while ensuring compliance with size, weight and security requirements and maintaining accurate records for registered and express mail.
Education
Degrees, certifications, and relevant coursework
LinkedIn Learning
Certificate, Technology and Customer Service
2025 - 2025
Completed tech skills, customer service, and CRM tools certificate programs through LinkedIn Learning in 2025.
H-Tech Computer Training Centre
Advanced Certificate, Computer Applications
2020 - 2020
Completed an Advanced Microsoft Office certificate covering Windows 10, Word 2013, Excel 2013, PowerPoint 2013, and Access 2013.
Isithengile Secondary School
Senior Certificate, General Secondary Education
Obtained a Senior Certificate (NQF Level 4).
Drivers Licence (Code 10)
Driver's Licence (Code 10), Driver Qualification
2021 - 2021
Acquired a Code 10 driver's licence in 2021.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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