Open to opportunities

Pamela Garcia

@pamelagarcia2

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I have an extensive background in cGMP production, process development, customer service, and quality.

United States

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What I'm looking for

I am seeking a role where I can lead process development and manufacturing improvements in a collaborative, quality-driven environment with opportunities to scale products and mentor teams.

I am a driven manufacturing and customer service professional with hands-on experience in cGMP biomanufacturing, process development, and cross-functional implementation. I have led training programs, executed complex experiments, developed SOPs/FMEAs, and integrated Lean/Six Sigma concepts to improve product quality and operational efficiency.

My background spans manufacturing, process engineering, and technical support at scale, where I managed production workflows, validation runs, inventory systems, and customer-facing communications. I excel at problem solving, data-driven process optimization, and collaborating with IT, Quality, R&D, and manufacturing teams to launch and sustain robust processes.

Experience

Work history, roles, and key accomplishments

Current

Manufacturing Lead

Current

Nucleus Biologics

Aug 2023 - Present (2 years 5 months)

Lead manufacturing operations and team training for cell culture media and aseptic processes, developed SOPs/FMEA and drove process validation to improve product robustness and compliance with cGMP and ISO standards.

Aseptic Technique SOP Development Inventory Management Cross Functional Collaboration

Server

St. Paul’s Plaza

Jan 2024 - Feb 2024 (1 month)

Provided dining service to residents and guests, maintained dining area standards and sanitation, and followed safety and loss-prevention procedures to ensure guest satisfaction.

Customer Service Food Service Dining Room Setup Safety Compliance Time Management Communication

Process Engineering Technician

Illumina

Jun 2021 - Jan 2023 (1 year 7 months)

Provided technical leadership for workflow improvements and end-to-end testing, analyzed root causes and implemented corrective actions to maintain manufacturing quality and successful production deployments.

Process Engineering Root Cause Analysis Data Analysis Training

Manufacturing Technician

Illumina

Jun 2018 - Jun 2021 (3 years)

Executed cGMP manufacturing of microarray products, maintained inventory using SAP, led 6S and safety initiatives, and developed training to improve operator performance and product quality.

SAP 6S 管理 Training Development Material Handling GDP Inventory Management

Barista

Starbucks

Sep 2015 - Jun 2018 (2 years 9 months)

Prepared beverages and food to company standards, handled cash deposits and cycle counts, trained new staff, and delivered high-quality customer service in a fast-paced environment.

Customer Service Food Safety Cash Handling Training Inventory Control Time Management

Teaching Assistant

Southwestern Community College

Feb 2010 - Dec 2017 (7 years 10 months)

Managed online gradebooks and course platforms, coordinated tutoring and lab schedules, graded assignments, and supported classroom and lab setups to facilitate instruction.

Grading Budget Management Student Support