Pallavi User

I’m a Cloud Engineer with professional experience at PricewaterhouseCoopers (PwC), where I build cloud-native integrations and automate CI/CD pipelines on Azure DevOps. I deploy serverless workloads across AWS, Microsoft Azure, and GCP, and I focus on delivering secure, scalable solutions end-to-end.

At PwC, I designed and deployed 10+ MuleSoft integration flows in Anypoint Studio connecting Salesforce CRM, relational databases, and third-party enterprise applications. I improved data sync reliability by 35% (vs. baseline SLA breach rates) and cut manual deployments from ~4 hours to under 45 minutes using Azure DevOps CI/CD pipelines.

I also build robust REST API specifications using RAML in Anypoint Design Center and implement OAuth 2.0, rate limiting, and IP whitelisting security policies across production APIs. To keep releases dependable, I authored and maintained 50+ MUnit test cases with near-100% coverage and integrated test execution directly into the CI/CD pipeline for automated validation on every deployment.

I’m actively seeking full-time and contract opportunities where I can combine MuleSoft, API engineering, and cloud monitoring to improve performance and reliability. I bring a Master of Engineering in Computer Science (GPA 4.0/4.0) from the University of Cincinnati and a strong bias toward automation, observability, and measurable outcomes.