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Pallavi Soni

@pallavisoni

I design e-commerce experiences that lift conversion through research, CRO, and AI workflows.

India
Message

What I'm looking for

I'm looking to design data-informed product experiences where research, experimentation, and cross-functional collaboration improve customer journeys and measurable business outcomes.

At ShopLC Germany, I redesigned e-commerce journeys across PDP, PLP, pre-cart, checkout, and Live TV shopping, improving add-to-cart, conversion, basket rate, and average order value.

I use UX audits, session analysis, heuristic evaluation, A/B testing, and user research to turn friction points into data-informed product improvements. I also designed 45+ localized social landing pages across Germany, the UK, and the US.

I led the design and iteration of CROGENIUS, an AI-powered SaaS CRO workflow tool, collaborating with engineering to reduce manual landing-page review effort. My background in communication design and enterprise technology helps me translate complex needs into clear experiences.

Experience

Work history, roles, and key accomplishments

SG

Product Designer (User Experience)

ShopLC Germany — VGL Group

Nov 2024 - May 2026 (1 year 6 months)

Led redesign and optimization of core e-commerce experiences for the German market, delivering measurable improvements in conversion and engagement. Optimized checkout, redesigned post-purchase communications, and designed localized landing pages.

Education

Degrees, certifications, and relevant coursework

IDC School of Design, IIT Bombay logoIB

IDC School of Design, IIT Bombay

Master of Design, Communication Design

2022 - 2024

Grade: 8.3 CPI

Pursued a Master of Design in Communication Design, achieving a CPI of 8.3.

JC

JECRC College

Bachelor of Technology, Information Technology

2014 - 2018

Grade: 67.5%

Completed a Bachelor of Technology in Information Technology with 67.5%.

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