Pale Pale

I’m a customer service and administrative professional with 7+ years of experience supervising teams, supporting customers, managing office operations, and responding to enquiries by email and phone. In my current General Manager role at Stoninos Solutions, I serve approximately 20 customers daily, resolve complaints professionally, prepare invoices using Microsoft Office, and train new employees while monitoring performance. I focus on strong client relationships that encourage repeat business, backed by consistent communication, problem solving, and time management.

Before that, I built operational and documentation discipline through roles including Secretarial Assistant at the University of Ibadan, where I managed files, emails, spreadsheets, phone calls, and office administration. I’ve also led classroom activities as a Head Teacher and Class Teacher, which strengthened my ability to assess needs, maintain accurate records, and support people effectively. Now, I’m pursuing a Remote Customer Support, Virtual Assistant, or Administrative Assistant role where I can combine customer empathy with reliable administrative execution using Excel, Microsoft Office, and data entry.