Paige Viola
@paigeviola
Customer-focused counter clerk and trained service team member with experience in food prep and guest support.
What I'm looking for
I’m a customer-focused service professional currently working as a Counter Clerk at Mount Sinai South Nassau, where I assist with transactions, answer customer questions, prepare food and beverages, and keep store inventory stocked so items are always available.
Previously, I worked as a Cashier/Baker at The Cheesecake Factory, handling cash and credit card transactions while creating a welcoming, hospitable environment. I’ve also been a Certified trainer, supported new staff to succeed, and served as a Shift Lead where I managed safety, paperwork, scheduling, and events—plus completed a Northwell Health internship assisting with social skills group sessions and observing ADOS examinations.
Experience
Work history, roles, and key accomplishments
Counter Clerk
Mount Sinai South Nassau
Sep 2025 - Present (10 months)
Assist customers with transactions and questions while preparing food and beverages. Stock the store to ensure items are available to customers.
Assisted guests with purchases of cakes, drinks, and food in person and over the phone. Handled cash and credit card transactions and helped train new staff.
Assisted in social skills group therapy sessions and observed ADOS examinations. Completed office tasks such as filing and entering paper examinations/forms into digital systems.
Shift Lead
Sensory Beans
Aug 2018 - Oct 2020 (2 years 2 months)
Helped children enjoy their time while maintaining safety. Managed paperwork, scheduling, event creation, and handled transactions, promotions, and guest questions/concerns.
Volunteer
Camp Anchor Group
Jul 2016 - Aug 2018 (2 years 1 month)
Helped campers with daily activities and specials while supporting individual specific needs. Maintained a positive and safe environment for campers and staff.
Volunteer
Rolling Thunder
Jul 2016 - Jul 2018 (2 years)
Helped participants with activities while maintaining a safe and exciting environment. Supported event operations focused on participant safety.
Education
Degrees, certifications, and relevant coursework
SUNY Old Westbury
Bachelor of Arts, Psychology
Earned a B.A. in Psychology at SUNY Old Westbury, graduating in May 2025.
SUNY at Stony Brook University
Psychology
2020 - 2023
Majored in Psychology at SUNY at Stony Brook University and completed 80 credits from August 2020 to December 2023.
Availability
Location
Authorized to work in
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