Paige Carter

Founded an advisory practice focused on operating models, organizational transformation, strategy execution, service design, and accountable AI-enabled work.

Created a free, noncommercial NYC initiative and designed its gathering model, participation boundaries, communications, and civic experiments.

Partnered with the CEO and executive team to rebuild commercial leadership and integrate events, programming, partnerships, and hospitality under clear ownership and accountability. Implemented management systems, KPIs, Tripleseat workflows, SOPs, and standardized processes that translated strategy into coordinated execution.

Built the private-events business across three venues, designing the commercial strategy, operating model, and guest experience that reached $5M+ annual revenue against an initial expectation of about $1M. Connected pricing, business development, operations, and venue execution through standardized workflows as volume scaled from 1–2 events per month to ~5 per week.

Led a flagship property through transformation, expansion, and a live multi-million-dollar capital project while delivering record profitability. Directed a 100+ seasonal workforce across hospitality, food and beverage, guest services, programming, facilities, and operations amid construction, severe weather, and ferry-only logistics.

Partnered with executive leadership on organizational planning, operating readiness, and public-experience redesign for relaunch under new ownership. Redesigned procedures, workflows, and customer-experience systems while transferring institutional knowledge.

Designed and launched Farm.One's first DTC membership business across production, fulfillment, logistics, support, software, and operations, growing from 0 to 150 founding members. Designed a zero-single-use-plastic reverse-logistics system and the governance, procedures, and documentation required to scale it.

Clarified roles, strengthened internal communication, and introduced operating practices to support a boutique agency's pandemic-driven growth. Reframed new-business pitches around scenario-based client challenges rather than traditional credentials presentations.

Built Farm.One's consumer business through experiences, memberships, education, and partnerships that expanded the company beyond its B2B model. Developed tours, tastings, classes, memberships, and public programming that diversified revenue and established Farm.One as a hospitality and education destination.

Grade: summa cum laude

MFA in Stage & Event Management, summa cum laude.

Grade: cum laude

BA in Technical Production & Design, cum laude, with minors in Business Administration & Communications.