Paige Amos
@paigeamos
Detail-oriented database and income administration manager delivering compliant CRM and fundraising insights.
United KingdomWhat I'm looking for
I am a detail-orientated administrative professional with extensive experience in database management, income administration and CRM-led fundraising support. I hold NVQ Level 2 and 3 in Business Administration and five GCSEs, including maths and English.
At St Andrew's Hospice I was promoted to Database & Income Administration Manager, leading a large CRM build and data transfer, managing a data cleanse, maintaining GDPR compliance and running queries to generate mailing lists and insight. I also manage gift aid administration, cash handling, KPI setting, team training, appraisals and probation reviews.
Previously I managed a large database and delivered regular data audits, insights for campaigns and close collaboration with fundraising teams. I have strong Microsoft package skills, payroll and invoice processing experience, and a proven track record of improving processes and supporting staff to use CRM systems effectively.
Experience
Work history, roles, and key accomplishments
Database and Income Administration Manager
St Andrew's Hospice
Jul 2024 - Present (1 year 6 months)
Promoted to lead database and income administration, managing CRM builds and data transfers, driving data cleanses and ensuring GDPR compliance while setting KPIs and supervising staff performance.
Database Management and Insights Lead
St Andrew's Hospice
Jul 2022 - Jul 2024 (2 years)
Managed a large CRM database, conducted regular audits to ensure data accuracy and security, produced post-event insights to optimize mailings, and supported fundraising activities and donor handling.
Business Administrator
Carmand Ltd
Jul 2018 - Jul 2022 (4 years)
Administered monthly payroll, processed invoices and CRB checks, audited personnel and training files to CQC standards, managed recruitment screening and supported day-to-day office operations.
Education
Degrees, certifications, and relevant coursework
Unknown
NVQ Level 3, Business Administration
Holds NVQ Level 2 and NVQ Level 3 in Business Administration and 5 GCSEs including Math and English.
Unknown
NVQ Level 2, Business Administration
Completed NVQ Level 2 in Business Administration as part of vocational qualifications.
Unknown
GCSEs, General Secondary Education
Achieved 5 GCSEs, including Mathematics and English.
Availability
Location
United KingdomAuthorized to work in
Job categories
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