Open to opportunities

ozoani Success

@ozoanisuccess

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Service-oriented administrative professional specializing in customer support and operations.

Nigeria

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What I'm looking for

I am seeking a role where I can apply administrative and customer service skills in a collaborative, fast-paced environment with opportunities for skill growth and increased responsibility.

I am a motivated B.Sc. Biology graduate with proven experience in front-desk operations, administrative support, cashiering, and beauty advisory roles. I deliver high customer satisfaction through strong communication, attention to detail, and efficient task coordination, having supported HR and marketing teams remotely and in-person.

I have a track record of improving workflow efficiency and achieving measurable results, including a 90%+ customer issue resolution rate in high-volume environments. I excel at record keeping, scheduling, order processing, and client engagement, and I bring professionalism, teamwork, and adaptability to fast-paced retail, hospitality, and office settings.

Experience

Work history, roles, and key accomplishments

Beauty Derma Advisor

Eucerin Brand Regimen

Jan 2025 - Jan 2026 (1 year)

Provided personalized skincare consultations and product recommendations, maintained daily sales records, and collaborated with sales teams to meet targets and increase brand visibility.

Customer Service Skincare Consultations Sales Record keeping Cross Functional Collaboration

Cashier

Danco Group of Company

Jan 2023 - Jan 2024 (1 year)

Handled cash transactions and provided virtual administrative support to HR and marketing teams, prepared reports and managed correspondence to support daily operations.

Cashiering Cash Handling Data Entry Reporting Microsoft Word Microsoft Excel Documentation

Secretary

Easy White Limited

Jan 2017 - Jan 2019 (2 years)

Managed office correspondence, scheduled appointments, maintained filing systems, and prepared documents to ensure smooth administrative coordination.

Office Administration Scheduling document preparation Record keeping

Receptionist

Paradise Regained Hotel

Jan 2016 - Jan 2017 (1 year)

Welcomed guests, managed reservations and billing, resolved customer complaints, and maintained accurate guest records to improve satisfaction and retention.

Front Desk Operations Reservations Customer Service Payment Processing Complaint Resolution Billing Time Management