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Oyinkansola Fashogbon

@oyinkansolafashogbon

Email Marketing & CRM Automation Specialist using data-backed lifecycle strategies to drive revenue and retention.

Zimbabwe
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What I'm looking for

I’m looking for a remote, data-driven team where I can own end-to-end CRM and email automation, apply AI personalisation, and partner cross-functionally to improve retention, revenue, and measurable campaign performance.

I’m a results-driven Email Marketing & CRM Automation Specialist with 5+ years of experience designing and executing high-impact lifecycle programs across international markets (USA, Spain, Nigeria). I build end-to-end CRM workflows—from lead capture and nurturing through conversion, upselling, and re-engagement—using platforms like Go High Level, Klaviyo, HubSpot, and Mailchimp.

In my current role at Reliance Health (Remote), I design onboarding journeys that reduce confusion and early churn in the first 30–90 days. I also build retention and renewal programs with behaviour-triggered flows, run continuous A/B testing for open and downstream conversions, and use AI-powered personalisation to tailor messaging to each member’s profile and engagement behaviour.

Previously, as CRM & Email Marketing Lead (Marketing Manager) at MiBanana Digital Marketing Agency (Remote, Spain), I owned the full CRM and email automation function for clients, managed a team of 6+ marketers, and integrated Meta/Google ads directly into CRM pipelines to eliminate manual handoffs. I’ve delivered measurable outcomes such as a 30% improvement in client retention, 7 new agency clients in 4 months, and—at Herbal Goodness—4.2x ROAS plus 45% more website traffic and 38% higher online revenue through lifecycle email automation and paid/media integrations.

Experience

Work history, roles, and key accomplishments

RH
Current

Email Marketing & CRM Specialist

Reliance Health

Nov 2025 - Present (7 months)

Designed automated onboarding journeys and behaviour-triggered retention flows to reduce confusion and early churn during the first 30–90 days. Built lifecycle segmentation, A/B testing, AI-powered personalisation, and cross-functional alignment to improve member experience and engagement.

MA

CRM & Email Marketing Lead

MiBanana Digital Marketing Agency

Sep 2024 - Oct 2025 (1 year 1 month)

Owned end-to-end CRM and email automation, building Go High Level workflows from ad inquiry to conversion, upsell, and retention. Integrated Meta/Google ad lead intake into CRM pipelines, recovered dormant lead value, delivered AI-driven personalisation, and improved client retention by 30% while adding 7 new agency clients in 4 months.

HG

Digital Marketing Manager

Herbal Goodness

Aug 2023 - Jun 2024 (10 months)

Managed Klaviyo lifecycle email programs (welcome, post-purchase, win-back) and coordinated lifecycle automation with paid media and SEO to grow website traffic 45% and online revenue 38%. Integrated CRM data with Google/Meta/TikTok/Pinterest to drive 4.2x ROAS, launched product launch email sequences, and improved SEO visibility by 35%.

Education

Degrees, certifications, and relevant coursework

Federal University of Technology, Akure logoFA

Federal University of Technology, Akure

Bachelor of Technology, Agricultural & Resource Economics

Grade: Second Class Upper

Completed a B.Tech in Agricultural & Resource Economics at the Federal University of Technology, Akure with a Second Class Upper.

University of Lagos logoUL

University of Lagos

Master of Science in Economics, Economics

Grade: PhD Grade

Completed an MSc in Economics at the University of Lagos with a PhD-grade result.

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