At Watani Steel Co., I managed enterprise IT infrastructure and MS Dynamics ERP operations, maintaining 99.8% database reliability. I also implemented network security policies using Sophos Firewall.
I built internal web applications to automate manual workflows, reducing task turnaround times by 40%, and provided technical support.
At Sultan Water Desalination Co., I administered Onyx Pro ERP and reduced recurring system errors by 25%. I also resolved branch-to-server connectivity faults, reducing MTTR by 50%.
As a freelancer, I developed web and Android applications and customized enterprise software. My projects include an AI-powered course generator, a Flutter app, and a C# university library management system.
