Open to opportunities

Dorothy Ogbeifun

@dorothyogbeifun

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Customer-focused business developer and loan officer with strong sales, HR, and administrative experience.

Nigeria

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What I'm looking for

I am looking for a customer-facing, growth-oriented role where I can drive sales, manage client relationships, and apply loan and HR experience to support business expansion.

I am a results-driven business developer and loan officer with hands-on experience in sales, customer acquisition, and loan evaluation. I have consistently met targets while growing customer bases and improving client experiences across fintech and financial services.

My background includes roles in sales, HR support, and administrative leadership where I managed recruitment processes, maintained employee records, and supported cross-functional teams using Microsoft Office and HR software. I bring strong communication, drafting, and interpersonal skills to every role.

I have practical experience guiding prospects through the sales cycle, performing cost-benefit analyses, and handling loan documentation and repayment collection. I focus on delivering clear, measurable outcomes that support business growth and customer retention.

I am motivated, self-driven, and adaptable, with a track record of improving processes and supporting organizational objectives. I seek opportunities where I can apply my combined sales, credit, and HR experience to deliver value and scale services effectively.

Experience

Work history, roles, and key accomplishments

Current

Loan Officer

Current

Ajo Card Limited

Apr 2025 - Present (7 months)

Consulted clients on lending needs, evaluated loan applications and documentation, booked quality loans and managed repayment collections while contributing to customer base growth.

Loan Documentation Customer Acquisition Collections Financial Analysis Customer Service MS Office

Sales Representative

One Pipe

May 2024 - Mar 2025 (10 months)

Sold products and services to prospective customers through cold calling and relationship management, performed cost-benefit analyses and met sales targets while reporting customer insights.

Sales Cold Calling Customer Relationship Management Sales Reporting Negotiation Prospecting

Business Developer

OPay

Jun 2023 - Mar 2024 (9 months)

Identified new customers and growth areas, guided prospects through the sales process to closure, opened accounts and issued ATM cards while driving revenue and retention targets.

Business Development Sales Strategy Customer Retention Relationship Building Revenue Growth Negotiation

HR Assistant

Westgate Lifecare

Mar 2021 - Apr 2023 (2 years 1 month)

Assisted recruitment and onboarding, maintained employee records (paper and digital), supported HR inquiries and coordinated departmental trainings using MS Office and HyperDrive HR software.

Recruitment Onboarding MS Office Employee Relations

Personal Assistant

D-Ivy College

Jul 2019 - Nov 2020 (1 year 4 months)

Provided administrative and secretarial support to senior management during NYSC, including document preparation, data entry, scheduling and internal liaison to ensure smooth operations.

Administrative Support Data Entry Scheduling Report Preparation Office Administration MS Office

Secretary

Sylved Multiple Limited

Jun 2010 - Jun 2013 (3 years)

Managed calls, correspondence, meetings and minutes; developed filing systems and administrative procedures to improve recordkeeping and office efficiency.

Minute Taking Correspondence Management Database Management Typing