Open to opportunities

Opal Empringham

@opalempringham

Message

Dedicated customer service professional with strong organizational skills.

Canada

Message

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am a motivated and dependable individual with a strong background in customer service and various roles in the hospitality and retail sectors. My experience includes working as a grocery shopper and delivery person for Instacart, where I honed my ability to manage multiple orders efficiently while ensuring a positive shopping experience for customers.

In addition to my role at Instacart, I have worked as a cashier and party host at Aerosports, where I provided exceptional service and managed transactions accurately. My previous positions have equipped me with the skills to thrive in fast-paced environments, maintain attention to detail, and uphold high standards of cleanliness and organization.

I am currently pursuing a Comprehensive Honours Bachelor of Arts in Psychology, which complements my practical experience with a strong academic foundation. I am eager to learn and grow in my career, bringing my strong work ethic and customer-focused approach to future opportunities.

Experience

Work history, roles, and key accomplishments

Current

Grocery Shopper/Delivery

Current

Instacart

Jan 2025 - Present (1 year 6 months)

Accurately shopped for and delivered customer orders on time while providing excellent customer service. Managed multiple orders efficiently and maintained communication with customers regarding their orders.

Communication Skills Customer Service Time Management Order Management Instacart App

Current

Cashier/Party Host

Current

Aerosports

Jul 2024 - Present (2 years)

Welcomed customers and provided exceptional service at the trampoline park. Processed transactions accurately and managed party preparations, ensuring a positive experience for guests.

Customer Service Point of Sale Cash Handling Event Management Cleanliness

Snow Removal

AH Property Maintenance

Jan 2025 - Jan 2025 (0 months)

Performed snow removal services for 15 residential properties, ensuring safe access by clearing driveways, walkways, and stairs. Worked efficiently in various weather conditions while maintaining physical endurance and attention to detail.

Snow Removal Time Management Physical Endurance Customer Service Attention To Detail

Cashier

Sportchek

Jul 2023 - Jul 2024 (11 months)

Provided attentive customer service as a cashier, managing transactions and assisting customers with inquiries. Maintained an organized sales floor and ensured customer satisfaction.

Communication Skills Customer Service Point of Sale Cash Handling Organization

Hostess

Kelsey’s Original Roadhouse

Jul 2021 - Jul 2024 (3 years)

Greeted and seated guests in a friendly manner while providing accurate wait times. Assisted with reservations and maintained cleanliness in the restaurant.

Communication Skills Customer Service Organization Teamwork Time Management

Customer Service

Nina’s Gelateria and Pastry Shop

Sep 2022 - Sep 2022 (0 months)

Served customers by preparing and serving gelato, pastries, and specialty drinks. Handled transactions efficiently and maintained cleanliness in the shop.

Customer Service Food Preparation Point of Sale Cash Handling Cleanliness