Onyeanusi chukwudalu Pascal
@onyeanusichukwudalup
Proactive Virtual Assistant skilled in customer service and administration.
NigeriaWhat I'm looking for
I am a proactive and detail-oriented Virtual Assistant with proven experience in customer service and remote support. My expertise lies in managing administrative tasks, handling customer inquiries, and utilizing digital tools to enhance client satisfaction. I have a strong background in community management, data entry, and CRM platforms, which allows me to bring exceptional service and efficiency to any team.
During my time at the ALX Virtual Assistant Program, I successfully managed administrative tasks that reduced my client's workload by 40%. I am adept at using Google Suite for document management and task coordination, and I have earned a Virtual Assistant Certification for my outstanding performance. My experience as a community moderator in a cryptocurrency WhatsApp group has further honed my skills in customer support and community engagement.
Experience
Work history, roles, and key accomplishments
Community Moderator
Cryptocurrency WhatsApp Community
Jan 2024 - Present (1 year 6 months)
Managed a community of over 700 members, providing real-time customer support. Organized tutorials, answered queries, and maintained active engagement.
Virtual Assistant
ALX Virtual Assistant Program
Jul 2024 - Dec 2024 (5 months)
Managed administrative tasks, including scheduling appointments and handling emails which reduced work load for my client by 40%. Used CRM software to manage client records and track project progress.
Data Entry Clerk
Krystal Digital Labs
May 2016 - Sep 2019 (3 years 4 months)
Developed advanced Excel skills, including data analysis, financial modeling, and automation using macros. Created visually impactful presentations with strong storytelling using PowerPoint.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University, Awka
B.Sc. Ed., Automobile Technology Education
Currently pursuing a Bachelor of Science in Automobile Technology Education. This program focuses on developing expertise in automotive technology and educational methodologies.
Federal Government College, Ogbomoso
High School Diploma, General Studies
Completed high school education, earning a High School Diploma. This foundational education provided a broad range of academic skills and knowledge.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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