Judith Ibidun
@judithibidun
Detail-oriented virtual assistant skilled in data entry, customer support, and social media engagement.
What I'm looking for
I am a detail-oriented virtual assistant with proven experience in data entry, expense tracking, and administrative support, trained through ALX and freelance projects. I leverage Google Workspace, Microsoft Suite, and AI productivity tools like ChatGPT, Gemini, Adobe Firefly, and Microsoft Copilot to build efficient workflows that ensure accuracy and client satisfaction.
My hands-on experience includes managing inboxes, scheduling, document organization, customer service via email/chat/call, and social media engagement—scheduling posts, responding to messages and comments, and tracking engagement for small businesses. I consistently apply strong communication and problem-solving skills to support remote clients across time zones.
I hold a B.Tech in Agriculture (Second Class Upper) from the Federal University of Technology, Minna, and a Certified Virtual Assistant credential from ALX (2025). I am adaptable to different industries, committed to continuous learning, and focused on delivering reliable, client-centered support.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelance / ALX Projects
Jan 2025 - Present (9 months)
Provided remote virtual assistant services including data entry and expense tracking, customer support via email/chat, and social media engagement that improved client response times and workflow accuracy.
Customer Support Intern
ALX
Jan 2025 - Present (9 months)
Handled mock client queries and basic customer inquiries during training, applying live chat and email support techniques to improve response quality and professionalism.
Social Media Assistant
Personal / Small Projects
Jan 2025 - Present (9 months)
Supported small businesses by scheduling content, engaging with followers, and managing inboxes/comments to maintain active online presence and increase engagement.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Minna
Bachelor of Technology, Agriculture
Grade: Second Class Upper
Completed a Bachelor of Technology in Agriculture, graduating with Second Class Upper honors.
ALX Africa
Certificate, Virtual Assistance
2025 - 2025
Completed a Certified Virtual Assistant program focused on administrative support, customer service, and digital tools.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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